Nurse Next Door Edmonton SW
10942-124 Street NW
Edmonton
AB T5M 0H5
Canada

Average rating: 8.6 out of 10 based on 1383 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 30, 2013 — Rated 10 out of 10 by S.B. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

CG is great She is always on time. I like how we do things (McDonnalds cards ...) together. I like

Report a concern   April 26, 2013 — Rated 1 out of 10 by J.H. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

It's really the luck of the draw re: caregivers provided. One I considered great. One I considered a law suit and I now have someone I would describe as adequate.

I seem to be contacted by many people. I prefer one or 2 case workers or whatever designation that person would have in your organization.

I also expressed a preference for email communication because of my job, I can oftentimes answer an email when with a student or in a meeting but of course cannot answer the telephone.

I made a request for invoices to be emailed and not go through snail mail but that was ignored.

Report a concern   January 18, 2013 — Rated 10 out of 10 by T.L. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Love the caregivers!

Report a concern   January 18, 2013 — Rated 9 out of 10 by M.K. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Some caregivers are better than others.

Report a concern   January 17, 2013 — Rated 9 out of 10 by M.M. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

We had nnd service for mom only 3 times but they were very very good. NND took the time to get the right person for mom and she really liked the cg. I also liked the concept that we didn't have to sign a contract. note: do not call clt call clt contact Debbie Star atPhone number removed382

Report a concern   January 17, 2013 — Rated 10 out of 10 by J.M. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Clt stated that the CG is very pleasant.

Report a concern   January 17, 2013 — Rated 10 out of 10 by R.C. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Always helpful and pleasant.

Report a concern   January 17, 2013 — Rated 10 out of 10 by M.O.M. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Client loves Samantha . She is full life and bubbly and she loves that about her . She is a very nice young girl and really enjoys when she comes

Report a concern   December 27, 2012 — Rated 10 out of 10 by C.C. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Caregiver is amazing! Always very attentive and takes such good care of clt. No complaints at all!

Report a concern   December 27, 2012 — Rated 9 out of 10 by M.B.B. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Very personable. Was able to ask CG Alma anything and she was very knowledgable.

Report a concern   November 28, 2012 — Rated 10 out of 10 by J.J. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

CG on time helpful asks if she can help with anything very pleasant.

Report a concern   November 6, 2012 — Rated 8 out of 10 by L.B. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

They're nice. They're all ok.

Report a concern   October 29, 2012 — Rated 9 out of 10 by E.M.P. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

very good service and caregiver is polite

Report a concern   September 21, 2012 — Rated 9 out of 10 by K.C. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Because she's always been impressed with whoever we've sent to her home

Report a concern   September 21, 2012 — Rated 5 out of 10 by K.M. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Had a wonderful experience with her first CG but a horrible experience with her second. She feels that we are a great service but she "outgrew us"

Report a concern   August 30, 2012 — Rated 9 out of 10 by L.D. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Care giver do extra things.

Report a concern   July 20, 2012 — Rated 8 out of 10 by E.B. Nurse Next Door Edmonton SW
What could we do to improve?

Very expensive and you dont know how good CG will be till they arrive

Report a concern   June 27, 2012 — Rated 10 out of 10 by C.M. Nurse Next Door Edmonton SW
What do you like about our services?

Very friendly caregivers and found us to be "great". Mentioned that we are very family oriented.

Report a concern   May 31, 2012 — Rated 10 out of 10 by F.B. Nurse Next Door Edmonton SW
What do you like about our services?

you are reliable and the quality of service is great. I am happy with my care giver

Report a concern   November 30, 2011 — Rated 6 out of 10 by F.B. Nurse Next Door Edmonton SW
How did we disappoint you and what can we do to make things right?

Client thinks the service was not quite what she thought it be. Lady who comes is nice but she has to repeat everything everytime. She would like cg's to know after a month or two. Pleasant cg and thinks it could work out in the end.. because cg who came before was even worse.

Report a concern   April 27, 2011 — Rated 8 out of 10 by M.M. Nurse Next Door Edmonton SW
What could we do to improve?

No specific reason.

Report a concern   March 30, 2011 — Rated 8 out of 10 by S.K. Nurse Next Door Edmonton SW
What could we do to improve?

Continuity of CGs would have made it a 10. New caregivers every 4 weeks or so. But price was as expected and quality of service was excellent.

Report a concern   January 26, 2011 — Rated 10 out of 10 by G.E. Nurse Next Door Edmonton SW
What do you like about our services?

- continuity of CG's. - the CG's were realy caring.

Report a concern   January 24, 2011 — Rated 9 out of 10 by D.H. Nurse Next Door Edmonton SW
What do you like about our services?

Has been good and takes First name removed for walks. Having success to get her eating.

Report a concern   December 17, 2010 — Rated 7 out of 10 by A.F. Nurse Next Door Edmonton SW
What could we do to improve?

because that is the reality of it"

Report a concern   September 8, 2010 — Rated 10 out of 10 by P.J.E. Nurse Next Door Edmonton SW
What do you like about our services?

Knowing that our family member was going to have one on one interaction and that the people comming in would take her out and ensure that she did receive her meal tray while in hospital. It provided great peace of mind and I will highly recommend your service!

Report a concern   September 4, 2010 — Rated 9 out of 10 by A.T. Nurse Next Door Edmonton SW
What do you like about our services?

The service was excellent. I would recommend it for elderly patients in need of a helping hand, and companionship.

Report a concern   September 3, 2010 — Rated 10 out of 10 by S.C. Nurse Next Door Edmonton SW
What do you like about our services?

you were very professional and handled my mom with care and patience during her "crisis". You didn't let me down...thanks again!!

Report a concern   August 28, 2010 — Rated 10 out of 10 by T.L. Nurse Next Door Edmonton SW
What do you like about our services?

The companions are genuine and caring. The management is very efficient. No matter who I talk to they all are knowledgelable and efficient.
Great team.

Report a concern   August 27, 2010 — Rated 10 out of 10 by L.F. Nurse Next Door Edmonton SW
What do you like about our services?

The reason I would recommend Nurse Next Door is they treat your loved one with respect and compassion. I found that even though my husbands wishes may have been outside of some others beliefs, they were still respected fully. This allowed my husband the comfort to be home as long as possible, giving the children time with their father.


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