Nurse Next Door Edmonton SW
10942-124 Street NW
Edmonton
AB T5M 0H5
Canada

Average rating: 8.7 out of 10 based on 1365 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 30, 2023 — Rated 10 out of 10 by D.R. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Every one involved was extremely helpful and went above and beyond to accommodate my needs

Report a concern   May 26, 2023 — Rated 10 out of 10 by C.A. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Katherine is doing a great job with Daniel

Report a concern   May 18, 2023 — Rated 10 out of 10 by G.M. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Nurse next door are very caring and professional. Each staff member are qualified to assist in every situation possible. Even though some of them are not nurses they have so much experience that it is unbelievable. I have have had them on more than 1 occasion and I would recommend them with the highest regard.

Thank you for your service and dedication.

Report a concern   May 18, 2023 — Rated 10 out of 10 by M.L. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Very friendly as very efficient

Report a concern   May 18, 2023 — Rated 5 out of 10 by A.P. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Where one caregiver called in sick there was a panic to find a replacement (no backup plan) It worked out okay for me this time as it was not imperative that I had a caregiver present for all my appointments. The reason for using your services is that when I do eventually go in for a lung transplant, not having a support person (caregiver) to help me go to all my appointments could be difficult for me as I don't have any backup here in the city.

Report a concern   May 16, 2023 — Rated 10 out of 10 by H.K. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

I am very happy with the service

Report a concern   May 13, 2023 — Rated 10 out of 10 by C.S. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Inm
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Fingers don’t work
Try again later kl

Report a concern   May 9, 2023 — Rated 10 out of 10 by L.F. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Friendly, caring staff. My house is tidy and my meals are prepared, I'm comfortable staying tin my home for as long as I am able.

Report a concern   May 8, 2023 — Rated 10 out of 10 by D.B. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Has consistently exceeded my expectations. Caregiver Chiara is the best. It's easy to communicate with the main office and office staff are great.

Report a concern   May 5, 2023 — Rated 9 out of 10 by D.V. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

The people are friendly and professional

Report a concern   May 5, 2023 — Rated 10 out of 10 by B.S. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

The process to arrange was very well managed. The care giver sent exceeded our expectations.

Everyone was very professional.

Report a concern   May 4, 2023 — Rated 0 out of 10 by L.L. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

The lady was not a nurse and didn't have any idea of what to do. When it was time for my pain killers, she didn't even know she had the prescription. Then when we figured it that she had it and then she went to get it, it took two hours and I was in extreme pain. Then when it came time she got back for me to have it she had no idea I was going to have a difficult time taking it because my mouth and jaw were swollen. She was no help and thought of she crushed it with her fingers that would be OK. Then when I wanted some soup I made it myself. Lots of help

Report a concern   May 4, 2023 — Rated 10 out of 10 by C.K. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Your company delivered exactly what I asked for in a friendly and efficient manner. I would highly recommend you.

Report a concern   May 4, 2023 — Rated 10 out of 10 by V.S. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Great Service. Nurses were kind , caring and supportive. I wish I wasn't got this sick after the knee surgery.

Report a concern   May 4, 2023 — Rated 10 out of 10 by J.N. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Good workers, steady schedule

Report a concern   April 20, 2023 — Rated 10 out of 10 by T.M. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Great service, and very personalized.

Report a concern   April 12, 2023 — Rated 6 out of 10 by A.A. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Lots of cancellations but sufficient support from staff in trying to fill in the cancelled visits.

Report a concern   April 11, 2023 — Rated 9 out of 10 by M.D. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

she is a nice &good person

Report a concern   April 6, 2023 — Rated 9 out of 10 by D.T. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

I have had more bad in the beginning and sometimes I think their is a lack of communication in the office. I have had to phone nurse next door and normally their is a message that the person I am calling out of the office.

Report a concern   April 5, 2023 — Rated 10 out of 10 by D.M. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

We where impressed with the professional approach to our needs. We would recommend your company in the future. Thanks

Report a concern   April 5, 2023 — Rated 6 out of 10 by K.T. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

We absolutely love love love our caregiver, I just wish you had more trained, dedicated people like her then I could refer more families. And someone trained to do some backup would be nice too.

Report a concern   April 5, 2023 — Rated 10 out of 10 by L.D. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

The nurses were polite and helpful willing to help and listen

Report a concern   April 5, 2023 — Rated 10 out of 10 by K.S. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

My nurse is very thorough and takes pride in her work and very thoughtful !!!!!!!!

Report a concern   April 5, 2023 — Rated 10 out of 10 by B.S. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Very helpful. Courteous. Knowledgeable.

Report a concern   April 5, 2023 — Rated 7 out of 10 by S.K. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

I'm very happy to see the care givers will get a well deserved pay increase

Report a concern   March 17, 2023 — Rated 10 out of 10 by C.G. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Estelle and Susan were punctual and very friendly. My small dog normally makes strange but within 5 minutes both ladies had Gypsy sitting on their lap or playing.

Report a concern   March 15, 2023 — Rated 10 out of 10 by M.L. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Friendly staff at office. Staff that came to stay with my mother were really nice. Thank you!!

Report a concern   March 10, 2023 — Rated 10 out of 10 by L.B. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

She was very polite

Report a concern   March 6, 2023 — Rated 10 out of 10 by D.E. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Janna has been a godsend for my parents. She goes over and above what is expected and she's made my mom feel safe and cared for. She's always anticipating my mom's needs, she's empathetic, loving, and fun! I can't say enough about her. Thank you!!!

Report a concern   March 2, 2023 — Rated 2 out of 10 by I.S. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

I had nurses accuse me of drug and alcohol abuse. I had nurse drag me out of my house because I had a friend monitoring me while consuming new sleep medication. Most of the "nurses" aren't nurses at all. They are house keepers or basically Amy random person who will show up. I will never ecommend or return to this service even if WCB does give me back my coverage. I had a nurse that I asked my typical welcome questions to who informed me that she was 18/19 years old and got the job because she had babysitting experience from when she was 14. This company is a joke and has treated me like one. There are wonderful ladies that work there and who have the training. However, be aware that when you hire their "nurse" you are most likely going to get someone who will retraumatize you or worse.


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