City of Allen
305 Century Parkway
Allen
TX 75013
United States

Customer Testimonials

Report a concern   February 24, 2026 — Rated 10 out of 10 by S.M. Don Rodenbaugh Aquatic Facility - Membership
What did you enjoy about your experience?

Close to home has both aquatic and workout area. Space for classes. Wish it had a reformer.

Report a concern   February 24, 2026 — Rated 10 out of 10 by R.R. Allen Senior Recreation Center - Activities
What did you enjoy about your experience?

Easy to signup for classes, events.

Report a concern   February 24, 2026 — Rated 9 out of 10 by C.B. Don Rodenbaugh Aquatic Facility - Membership
What did you enjoy about your experience?

I enjoy the silver sneakers classes and instructors make them fun

Report a concern   February 24, 2026 — Rated 10 out of 10 by K.W. Don Rodenbaugh Aquatic Facility - Membership
What did you enjoy about your experience?

I enjoy the water aerobic classes that are offered with membership by The Aquatic Center. There are many choices of exercise classes. This facility is very efficient; staff is friendly. The membership is reasonable. This Center is a tremendous asset to the City of Allen residents.

Report a concern   February 24, 2026 — Rated 10 out of 10 by B.M. Allen Senior Recreation Center - Activities
What did you enjoy about your experience?

Friendly atmosphere

Report a concern   February 24, 2026 — Rated 10 out of 10 by S.A. Don Rodenbaugh Aquatic Facility - Membership
What did you enjoy about your experience?

The staff do a great job of keeping the facility clean. Very friendly

Report a concern   February 24, 2026 — Rated 9 out of 10 by T.C. Don Rodenbaugh Aquatic Facility - Membership
What did you enjoy about your experience?

Friendly staff.

Report a concern   February 24, 2026 — Rated 10 out of 10 by W.W. Don Rodenbaugh Aquatic Facility - Membership
What did you enjoy about your experience?

great staff

Report a concern   February 24, 2026 — Rated 9 out of 10 by J.P. Don Rodenbaugh Aquatic Facility - Membership
What did you enjoy about your experience?

Katie’s deep water aerobics classes are wonderful! She leads us in a variety of exercises and explains the benefits of each exercise. She encourages us to work up to our varying ability levels, yet provides alternative suggestions to those of us who cannot physically perform a given exercise. Katie does all of this with a welcoming and cheerful demeanor.

Report a concern   February 24, 2026 — Rated 10 out of 10 by C.P. Don Rodenbaugh Aquatic Facility - Membership
What did you enjoy about your experience?

The friendliness of everyone and that there is something for everyone all ages and stages of fitness or rehabilitation.

Report a concern   February 24, 2026 — Rated 10 out of 10 by S.B. Don Rodenbaugh Aquatic Facility - Membership
What did you enjoy about your experience?

It’s clean. Inexpensive. Good swimmers work out there. Fun for kids.

Report a concern   February 24, 2026 — Rated 10 out of 10 by A.A. Don Rodenbaugh Aquatic Facility - Membership
What did you enjoy about your experience?

The Allen aquatic center is a great place to be part of because of the variety of courses it offers. The coaches and instructors are professional, the clerks are very respectful and the prices are affordable for the entire community.

Report a concern   February 24, 2026 — Rated 10 out of 10 by S.P. Don Rodenbaugh Aquatic Facility - Membership
What did you enjoy about your experience?

Everything

Report a concern   February 23, 2026 — Rated 10 out of 10 by A.S. Don Rodenbaugh Aquatic Facility - Membership
What did you enjoy about your experience?

My grandkids love playing here. It’s nice and clean. Seems to be a lot of fun for all ages.

Report a concern   February 23, 2026 — Rated 10 out of 10 by S.R. Don Rodenbaugh Aquatic Facility - Membership
What did you enjoy about your experience?

It has a large swimming area

Report a concern   February 20, 2026 — Rated 10 out of 10 by V.M. Don Rodenbaugh Aquatic Facility - Membership
What did you enjoy about your experience?

I enjoyed coming to do exercises in the pool. I haven't been in a long time but want to come again.

Report a concern   February 20, 2026 — Rated 9 out of 10 by B.M.F. Don Rodenbaugh Aquatic Facility - Membership
What did you enjoy about your experience?

Very professional.

Report a concern   February 20, 2026 — Rated 10 out of 10 by J.K. Don Rodenbaugh Aquatic Facility - Membership
What did you enjoy about your experience?

Great facility, absolutely top notch.

The Life in Allen app doesn't work too well, it stats very slow and often fails to connect. The customer QR code should load INSTANTLY also without good Internet connection. I use screenshot instead of the app.

Report a concern   February 19, 2026 — Rated 10 out of 10 by T.A. Don Rodenbaugh Aquatic Facility - Membership
What did you enjoy about your experience?

I really like being able to swim through the winter. The hot tub is great, but the temps have been a little low lately. I have seen a few roaches near the pool recently. The staff and the guards are nice. The pool has been clean, and it doesn't feel like there is too much chlorine. Thank you!

Report a concern   February 19, 2026 — Rated 10 out of 10 by R.B. Don Rodenbaugh Aquatic Facility - Membership
What did you enjoy about your experience?

The front desk staff are wonderful. So friendly. Makes me feel as if I am greeting old friends. After workout in water feel like I have treated myself. Love it.

Report a concern   February 19, 2026 — Rated 10 out of 10 by D.B. Don Rodenbaugh Aquatic Facility - Membership
What did you enjoy about your experience?

Honestly - this place is a diamond. It's extremely affordable. No contracts or ridiculous fees. It's local and easy to get to. Rarley is it very crowded and even when it is a little busier, it is nothing like many gyms that are just completely swamped. I may have to wait for a machine in the fitness center or a lane in the pool for 5 or 10 minutes every now and then, but that is no big deal. It's relatively well maintained and clean, especially for a city facility. I've used both the fitness center and the pool 4-5 day/week for about 2 years now. We've also rented the pool for multiple birthday parties for our kids. This place is awesome and I plan to be a member as long as I live nearby and the building is still standing.

Report a concern   February 19, 2026 — Rated 10 out of 10 by D.L. Don Rodenbaugh Aquatic Facility - Membership
What did you enjoy about your experience?

I love the facility. The cost is affordable, and there are a variety of classes to fit many needs. It is good place to connect with others your age.

Report a concern   February 19, 2026 — Rated 10 out of 10 by S.U. Don Rodenbaugh Aquatic Facility - Membership
What did you enjoy about your experience?

I like everything, the instructors, the classes.

Report a concern   February 18, 2026 — Rated 10 out of 10 by R.L. Don Rodenbaugh Aquatic Facility - Membership
What did you enjoy about your experience?

Lana is awesome!
Staff is friendly and helpful.

Report a concern   February 18, 2026 — Rated 10 out of 10 by S.W. Don Rodenbaugh Aquatic Facility - Membership
What did you enjoy about your experience?

I love the deep water aerobics classes. It’s a wonderful way to get a great workout without high impact on my joints.

Report a concern   February 18, 2026 — Rated 10 out of 10 by S.H. Don Rodenbaugh Aquatic Facility - Membership
What did you enjoy about your experience?

I use the gym facility upstairs. The classes are great and the staff is very friendly and helpful.

Report a concern   February 18, 2026 — Rated 10 out of 10 by V.P. Don Rodenbaugh Aquatic Facility - Membership
What did you enjoy about your experience?

The swimming pool is excellent and the group classes are great. Equipment is in good condition.

Report a concern   February 18, 2026 — Rated 10 out of 10 by K.C. Don Rodenbaugh Aquatic Facility - Membership
What did you enjoy about your experience?

I enjoy swimming laps in the aquatic center competition pool. The staff members are very helpful and the facility is always clean and well maintained. Plus the membership fee is very competitive.

Report a concern   February 18, 2026 — Rated 10 out of 10 by M.N. Stephen Terrell Recreation Center - Membership
What did you enjoy about your experience?

Just love the atmosphere and excellent facilities

Report a concern   February 18, 2026 — Rated 10 out of 10 by T.R. Don Rodenbaugh Aquatic Facility - Membership
What did you enjoy about your experience?

Great aquatics facility for swimming laps and kids play area.


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