Customer Testimonials
It is very well organized.
Friendly staff and caring actions
Atmosphere
Friendly staff, clean facility,
The recreation center is a great facility and well worth the membership fee. However, the staff needs to be better informed about using the membership combined with other Allen Recreation Centers.
It’s clean, friendly, convenient and cheap to use.
The people at the Senior Center are always helpful and friendly to everyone.
We regularly play bridge there on Thursdays. It is a delightful facility and a real bonus to everyone in the community.
Sandy Last name removed
Great monthly rate for all of the equipment I regularly use. The staff does a great job keeping everything organized and put up (including for the slackers who won’t tack their own weights).
But, the atmosphere has become pretty dull since they stopped playing music. And, there is no reason to have a lot of ceiling fans on high when it’s already nice and cool in there. It’s obvious that people avoid equipment right below the fans on full blast.
The facility is so nice, especially the fitness rooms. Very nice people!
Always professional and available to assist.
I took a client there gor chair volleyball on a Wednesday's and Fridays to play the chair volleyball, I tell you the community is great, the staffs are awesome and the seniors there are very friendly and family oriented. So keep up the good work.
The staff and seniors are great. Friendly and conversation are always friendly.
The comfort. The ability to enjoy without having to have all the fancy gym clothes.
The facility is lovely and well-kept. The teachers for classes are excellent.
I come mostly for the Pilates/Barre/Conditioning classes after work. I would like to have more classes after 6:00 on Tuesday and Friday.
My biggest complaint that I have experienced numerous times is the weight machines area, where some members will habitually sit on a machine for 5 or 10 minutes at a time, looking at their phone between sets, rather than getting off the machine and letting others play through. Worse is when they have a buddy and share a machine between them, which can take even longer.
I have never been to a gym that did not have a rule against hogging machines between sets, yet your staff are unaware of any rule when I've asked several of them, and no one is monitoring the workout area to look out for this, though I see multiple people at the front desk who could be helping in this way.
Since there is only ONE machine of most types, this makes it impossible for me to get my full workout in within my limited time. I also find it very unpleasant to have to confront people about it, and most folks don't cooperate even if I do ask them to let me use the machine between sets! So seeing that some member have no sense of courtesy, I request that your staff enforce the guidelines for the rest of us. Perhaps a prominent sign would help.
I asked about this issue at the Aquatic Center, and they told me that they DO enforce this rule, and they have someone sitting in the workout area for that reason, and they offer orientation for new members to learn the rule. But Terrell offers the classes I want and is my preference other than this issue. Please address this for the sake of your members.
Tess Thompson's Grow Stronger Together is the best fitness class I've ever been in. She is so prepared and she continues to learn new things about fitness and health for senior adults, and shares what she learns with her class.
The daycare is great ! and all the equipment is like brand new.
Clean and equipped.
clean, organized and great equipment/ammenities
Spacious and happy surroundings.
Gym has a wonderful walking track (with an adventure=incline & decline section), an outside area & all the fitness equipment most anyone could want to use. Staff=efficient, helpful & nice as can be.
For some of the classes and to meet people our age.
Cleanliness, variety of classes and friendly instructors and staff
My only suggestion would be to open earlier on Sundays. 10am is too late and the center is usually very busy when it opens on Sunday. I have talked to many people and they have felt that an earlier opening time (7am or even 8am) would be great. For consistency, it would be nice if Saturday and Sunday had the same timings.
several exercise classes per week, great instructors, friendly desk staff, sufficient toilet bowls and sinks, large lockers, excellent parking, many senior citizen friendly classes, enough mats in exercise rooms, clean & sufficient towels for exercise and to wipe away sweat.
I am member of this recreation center
Incredibly friendly staff that remember your name. Clean facilities and well managed. Great selection of workout equipment and the gym, racquetball courts and game room all complement each other.
I like to group classes !
I would love to have more zumba classes in the afternoon, not just the one on Friday
The atmosphere is so easy going, nice quiet place to sit and read or enjoy a game with friends.
The equipment, staff, and classes are high quality and create a great exercise experience. I do wish that there was more open space to use dumbbells and kettlebells on the fitness deck. It tough to find a space for a mat when the facility is busy.
Great place ! Safe for all ages.