Guest Testimonials

Easy process from ordering tickets to printing them at the theater. Quick and fast.

Cleanliness and comfortable seats

Easy to use! …and get rewards points

As is always the case, our visits to your theatre complex are enjoyable. The staff members are courteous and go out of their way to ensure that patrons know their theatre number. The Grand 18 is our "go to" place for movies. Ken Johnson

Friendly staff, amazing vibes, I always feel like it’s an event to go to the movies

Comfortable recliners
Great picture and audio
Thanks!

Popcorn was fresh drinks r good

Clean, friendly ... great movie selection ... comfortable reclining seats ... great concession variety.

IMAX screen

My experience at the Santikos was very good. Great customer service.

Friendly staff. Easy seat reservation via website. Clean theatre.

I think a 3rd showing of the movie we wanted to see was added, and really appreciated that. I think something was blocking the top of the movie screen though, so people's faces sometimes couldn't be seen

Friendly workers. Very clean theaters. Great seating and sound.

Nice, clean theater. We enjoyed the movie immensely. The refreshments were good.

Clean, friendly atmosphere.

The place was clean and the services were prompt.

Loved it will definitely return my next movie going experience

Nice theater and very clean

Ease of using web site to get tickets and seats. Lots of parking available, my family really enjoyed the experience. Just one thing, popcorn was not very good,

Great time

Friendly employees. Clean theater.

I used to come to this theater often. But took a long break from watching movies in a theater. I've been back recently and I like this theater, I forgot how much. The sound system is awesome here and the popcorn is great!

Felt safe. Price was good

I really enjoyed the experience of trying Santikos for the first (and second) time. We recently moved to Winston-Salem from out of state and haven't been to the movies in a long time. The employees were kind, the price of tickets and refreshments were reasonable, the seats were comfortable, and the theaters weren't crowded to the max.

There are only 2 things that I didn't care for, but both were understandable. First, the movie-goer crowd seems to have changed to a less respectful group. Both times we visited there were multiple audience members who talked, cheered, or clapped in the middle of the film. That is really annoying because one goes to the movies to escape and become a part of a story, but that brings you right back out of the movie and you lose that feeling. But this changed after COVID. It's not just this theater or just North Carolina - it's everywhere.

The second thing is that an employee asked to search my wife's purse to ensure we weren't bringing an outside beverage or food item. I honestly don't think it's a bad idea to search backpacks or totes. But a woman's purse may contain very personal items. To sift through a woman's purse is both arrogant and rude, in my opinion.

Friendly and helpful staff, clean restrooms

Clean theaters that are very comfy

Clean facility and friendly employees

It was great. Food was decent. Love the comfortable seating

Everything

Fast friendly reasonable