Grand 18 Winston-Salem
5601 University Parkway
Winston-Salem
NC 27105
United States

Guest Testimonials

Report a concern   July 21, 2025 — Rated 9 out of 10 by T.P. Grand 18 Winston-Salem
What did you like about your Santikos experience?

Clean and comfortable.

Report a concern   July 20, 2025 — Rated 10 out of 10 by B.P. Grand 18 Winston-Salem
What did you like about your Santikos experience?

Seating was nice. Theater was clean.
Report a concern   July 18, 2025 — Rated 10 out of 10 by Madison Wood Grand 18 Winston-Salem
What did you like about your Santikos experience?

Easy to book tickets online and share them with the cashier as soon as I arrive. Very friendly staff and willingness to help. Great popcorn and drink options.

Report a concern   July 18, 2025 — Rated 10 out of 10 by C.L. Grand 18 Winston-Salem
What did you like about your Santikos experience?

I love the reclining seats, but where I was sitting, the seat material was shredded and worn out. Needs to be replaced.

Report a concern   July 17, 2025 — Rated 10 out of 10 by Jason Smith Grand 18 Winston-Salem
What did you like about your Santikos experience?

Great staff. Presentation was good.

Report a concern   July 15, 2025 — Rated 10 out of 10 by Kasey Martin Grand 18 Winston-Salem
What did you like about your Santikos experience?

We live in Mount Airy and our theatre is less than ideal for movie watching. The Grand absolutely exceeds all expectations of what you would expect from a movie theatre. It is clean, extremely comfortable with the relaxed, reclining seating, the snack and drink options are various, and the staff is great! Highly recommend!

Report a concern   July 14, 2025 — Rated 10 out of 10 by Kay G Calzolari Grand 18 Winston-Salem
What did you like about your Santikos experience?

I love the generous, reclining chairs
Report a concern   July 14, 2025 — Rated 9 out of 10 by B.H. Grand 18 Winston-Salem
What did you like about your Santikos experience?

Nice and comfortable theater
Very clean

Only complaint - concessions are very expensive!
Too expensive for young families to go and take children.

Report a concern   July 14, 2025 — Rated 10 out of 10 by C.C.R. Grand 18 Winston-Salem
What did you like about your Santikos experience?

Everything was wonderful! We purchased our tickets online to skip the ticket booth. All we had to do was show our tickets inside and we were off to purchase our concessions. There was a smorgasbord from which to choose but we settled on a few types of candies before entering one of the cleanest theaters I have ever been in. The experience was incredible, and I fully plan on coming back again soon!
Report a concern   July 13, 2025 — Rated 10 out of 10 by I.M. Grand 18 Winston-Salem
What did you like about your Santikos experience?

The seats are very comfortable and the prices are great.
Report a concern   July 13, 2025 — Rated 10 out of 10 by S.C. Grand 18 Winston-Salem
What did you like about your Santikos experience?

Price and screen
Report a concern   July 10, 2025 — Rated 10 out of 10 by T.W. Grand 18 Winston-Salem
What did you like about your Santikos experience?

Had a great time, invited friends and family to come and share the joy. I go on Tuesdays because it makes it affordable for my budget.

Report a concern   July 10, 2025 — Rated 10 out of 10 by Anthony Harris Grand 18 Winston-Salem
What did you like about your Santikos experience?

The theater was very clean and associates were helpful and very polite. Vary large screens with comfy seats as well.
Report a concern   July 10, 2025 — Rated 10 out of 10 by Altonya Washington Grand 18 Winston-Salem
What did you like about your Santikos experience?

The Location. The great parking. Easy to drive into and out of. The facility itself, from the spacious hallways, to the outstanding theaters and great seats. Whether we see a film in Imax or Standard, it's been a wonderful experience.

Report a concern   July 10, 2025 — Rated 10 out of 10 by T.P. Grand 18 Winston-Salem
What did you like about your Santikos experience?

Professional staff
Report a concern   July 10, 2025 — Rated 9 out of 10 by Derek Wilson Grand 18 Winston-Salem
What did you like about your Santikos experience?

Good experience. Seats comfortable. Would be nice if more ushers were checking on theaters. Lots of noise from patrons and small kids talking. Made the experience not as good. Did not want to leave to look for someone to help and miss movies please consider this. Thank you.

Report a concern   July 9, 2025 — Rated 10 out of 10 by S.H. Grand 18 Winston-Salem
What did you like about your Santikos experience?

Easy
Report a concern   July 7, 2025 — Rated 10 out of 10 by S.B. Grand 18 Winston-Salem
What did you like about your Santikos experience?

Comfortable. Great recliners. Like the drink selection. Only wish you’d provide smaller bags or boxes to divide the large bucket of popcorn.
Report a concern   July 7, 2025 — Rated 10 out of 10 by R.B. Grand 18 Winston-Salem
What did you like about your Santikos experience?

The staff, the theatre and the online.
Report a concern   July 7, 2025 — Rated 9 out of 10 by M.C. Grand 18 Winston-Salem
What did you like about your Santikos experience?

I like using the website to purchase tickets. It’s convenient and simple to use.
Report a concern   July 6, 2025 — Rated 10 out of 10 by B.T. Grand 18 Winston-Salem
What did you like about your Santikos experience?

Clean

Report a concern   July 5, 2025 — Rated 10 out of 10 by J.E. Grand 18 Winston-Salem
What did you like about your Santikos experience?

Theater was comfortable. Projection was perfect. I do wish you accepted cash, but that is a minor issue. I just don’t like having many small charges on my card.

Report a concern   July 5, 2025 — Rated 9 out of 10 by Shelly Goad Grand 18 Winston-Salem
What did you like about your Santikos experience?

The imax seating was awesome

Report a concern   July 5, 2025 — Rated 10 out of 10 by E.D. Grand 18 Winston-Salem
What did you like about your Santikos experience?

The stadium seating and everything is clean.
Report a concern   July 5, 2025 — Rated 10 out of 10 by V.P. Grand 18 Winston-Salem
What did you like about your Santikos experience?

It's always clean in there and the staff is friendly everytime I go
Report a concern   July 3, 2025 — Rated 10 out of 10 by A.G. Grand 18 Winston-Salem
What did you like about your Santikos experience?

It’s clean, and spacious

Report a concern   July 2, 2025 — Rated 10 out of 10 by L.R. Grand 18 Winston-Salem
What did you like about your Santikos experience?

Nice theater and friendly staff
Report a concern   July 2, 2025 — Rated 10 out of 10 by R.S. Grand 18 Winston-Salem
What did you like about your Santikos experience?

We had to exit by emergency exits half way thru Sundays 4:15 showing of Mission Impossible into pouring rain. It was very frightning!
Report a concern   July 1, 2025 — Rated 10 out of 10 by D.M. Grand 18 Winston-Salem
What did you like about your Santikos experience?

We found the theater clean, well stocked, the staff friendly and professional. We were very happy but wish there was a senior citizen discount.

Report a concern   June 30, 2025 — Rated 10 out of 10 by F.S. Grand 18 Winston-Salem
What did you like about your Santikos experience?

Had a power outage and an emergency was announced causing us to hastily exit the back doors in a torrential downpour. Are there rain checks or refunds offered when the movie still has an hour to play? This was at the Grand in Winston Salem, NC, 6-29-25 at 6:00pm.

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