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Guest Testimonials
Friendly and helpful staff, clean restrooms
Clean theaters that are very comfy
Clean facility and friendly employees
It was great. Food was decent. Love the comfortable seating
Everything
Fast friendly reasonable
The staff was so friendly and the place was clean, even restrooms. I usually will drive from across town to go to the grand.
Good theatre. Get Woodstock and Mad Dogs and Englishmen in IMAX next!
Clean and safe
Good deals on snacks if you’re a member. The people who work there are so nice. They always have all the new movies and plenty of showings. Easy to park.
Assigned seating is great! Flashback cinema is fun!
Food is great and so is drinks. Theatre is clean.
Seats are starting to become in bad shape.
It was clean
We love the food options, comfortable seats and general experience.
Comfortable seats and clean theater
Quick easy admission. Quick service at concessions. DID NOT like the pricing structure!!! We wanted a small popcorn and drink combo plus a small drink and were told we could only buy in combos -- that single drinks could not be purchased.
Great place to watch movies
Friendly staff and short lines.
Service was good. A good experience overall!
service and screens baby!!
Clean, friendly staff, big screens, comfy chairs
Good value, comfortable seats, good price on the popcorn and drinks, friendly personnel
Clean
Comfortable seating, ample concession workers, and overall ambience.
The staff is awesome and deserve to make more money
Comfortable seating
Friendly staff.
Clean theaters.
Reasonably priced tickets and concessions.
My go-to theater, though not the closest to me. Everyone is friendly and helpful. Always clean as well. Nice large screens. even if not truly IMAX size.
We like how open the theatres are. We have plenty of room to be comforable.
However, our favorite spot is the back row and some of the chairs no longer work. Need new motors maybe?
I really enjoyed the experience of trying Santikos for the first (and second) time. We recently moved to Winston-Salem from out of state and haven't been to the movies in a long time. The employees were kind, the price of tickets and refreshments were reasonable, the seats were comfortable, and the theaters weren't crowded to the max.
There are only 2 things that I didn't care for, but both were understandable. First, the movie-goer crowd seems to have changed to a less respectful group. Both times we visited there were multiple audience members who talked, cheered, or clapped in the middle of the film. That is really annoying because one goes to the movies to escape and become a part of a story, but that brings you right back out of the movie and you lose that feeling. But this changed after COVID. It's not just this theater or just North Carolina - it's everywhere.
The second thing is that an employee asked to search my wife's purse to ensure we weren't bringing an outside beverage or food item. I honestly don't think it's a bad idea to search backpacks or totes. But a woman's purse may contain very personal items. To sift through a woman's purse is both arrogant and rude, in my opinion.