based on 259 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
They've got a great selection of all your custom GRVL AND ROAD BIKES! PHENOMENAL 😊
Mary always makes time out of her busy schedule to care for my bicycles and offer advice on purchases. I've been happy with everything I've bought from this business, and I'm confident that they won't take advantage of my business to make a quick dollar.
The workers are nice and seem to really appreciate your business. The place looks in order and very knowledgeable about their products
Knowledgeable patient people. Work is first rate and quick. Prices are fair. I know when I get a repair done there it will be right and ready to ride when I leave.
Very professional
I think the young lady that helped us was very knowledgeable but wasn’t trying to shove a sale down my throat. I’m guessing that with your big box store competition having little to no knowledge of what they’re doing, I would say give the girl a raise. It’s hard these days to find competent people know what they’re doing and can pass a drug test. Just saying!
professional and quick
Very thorough, very quick service and very reasonable.
✅👍⭐️
Good products and good service!
Fast service when I needed it.
Pleasant and competent.
Friendly and trustworthy service and help.
Bike
Anything from a new bicycle, to parts, accessories, maintenance, etc., John's Cyclery in St.Albans, WV is the place to go. Rich and all of his employees are very knowledgeable, friendly and always have a smile on their face!. When you walk in, you know you are in the right bicycle shop. We have always and will continue going there for everything bicycle related that we are needing. Me and my wife give them 10 STARS **********
Great service
Outstanding customer service, knowledgeable staff, and quality repairs. 5/5 stars
Best bicycle shop in the Kanawha Valley. Knowledgeable staff that truly want to help and appreciate their customers. Will make sure what you buy is what you need and want. Can’t say enough about Rich and all the employees.
Knowledgable with attention to detail. Rich is patient and does not rush through assistance.
Fast and very knowledgeable
Quick service at a fair price.
Great customer service.
Honest
Prompt
Cares about doing a good job
I love this shop. We have purchased 4 bikes here and have had them serviced as well. Everyone is nice and knowledgeable about the products.
Excellent service
Great service. Very informative and professional.
Competent friendly fast service
Very knowledgeable, very respectful, excellent work, very resourceful when locating non-standard size parts.
Was reasonably priced for what they provide.
Friendly knowledgeable staff. Repairs done in a timely manner. Top quality bikes parts and supplies. I enjoy the rides sponsored by the shop. Overall I've been pleased with your service.
We have bought several bikes from John’s Cyclery over the years’s. My parents bought my 1st Schwinn World Traveler there in the 1970’s Since then I have bought myself and our children Trek bikes. Now we are buying our grandchildren Treks. The owner is friendly, helpful and very knowledgeable. Our goal is to buy from local stores whenever possible Thank You Mr Harper