based on 259 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Bikes and accessories are top quality name brands, reasonably priced
Employees are friendly, knowledgeable and helpful.
Service on bikes are done in a timely manner and done right at a reasonable price.
I'd recommend johns cutlery to everyone
Very nice and engaging staff.
Always friendly and knowledgeable. Very supportive of the local cycling and trail communities.
The staff is very friendly and helpful. They repaired my bike quickly and efficiently.
Selection. Made the buying process easy. Friendly & accomodating. Knowledgeable.
Great personal service
Prompt well done and reasonably priced
Very satisfied with the work done.
Knowledgeable, helpful, patient owner and staff.
I like the knowledgeable staff and the selection of good quality bikes, and accessories.
Best bike shop in the area, staff are friendly and knowledgeable.
Full service shop.
Knowledgeable and friendly staff
Great line of Trek bikes
Always great advice and service
Excellent people doing excellent work.
Friendly helpful service
Very friendly and helpful
You guys did an amazing job getting my son's bike ready for his trip. Thank you so much for treating us so well. Everyone was so friendly and helpful!
I brought in a secondhand bike to have it checked out at John’s Cyclery. I had some safety concerns and wanted to make sure that it was in tiptop shape and safe to ride.
There were some things that needed fixed immediately and were, and a couple of things pointed out to me that may need attention in the future, but wasn’t necessary right now. I appreciate that kind of honesty because they could’ve said we need to change this out and sold me more than I needed to at this time. Quality parts, great service, honesty, and quick service makes John Cyclery stand out. I will definitely recommend them to everyone. I know that rides a bike!
Excellent bikes. Customer service is great and the staff is very friendly and knowledgeable.
Good products and helpful staff
Great customer service
Good advice and excellent service.
Very knowledgeable and helpful.
First Class quality of products and very professional workmanship in all their services..
Friendly helpful service
Prompt, friendly, knowledgeable, and professional service.
Very knowledgeable and took their time to help me find the correct bike. Top notch and will be hack
Friendly, knowledgeable staff
Rich is top shelf on customer care. He surpasses all others and is genuine and honest in every aspect!
John's Cyclery is easily the best bike shop around. Never any sales pressure; just good products, great advice, and reasonable prices.