based on 259 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The staff is very friendly and informative 👍 The adjustments I needed for the brakes and gears took them about 30 minutes. The price was very reasonable. I'll definitely come back.
Great friendly place to buy a bike or get one serviced. I've been going there for several years even though it's not in my local area
Good quality and great selection.
Friendly and very helpful.
Very helpful very good knowledge
Great service!!
Very knowledgeable and friendly staff. I will do business here again!
Mary was very helpful and knowledgeable in the product I purchased
Great service friendly staff
You had what I was looking for onsite. I appreciate the time and effort to make sure my bike was setup and ready to go
Knowledgeable, experienced, courteous! Timely service!
Great, knowledgeable, highly trained and friendly staff.
The folks at John's Cyclery are super friendly and know their stuff!
Excellent customer service. The rehab on my Trek is fantastic, the work was done professionally and quickly. This shop is a terrific benefit to our community.
Superb customer service! We dropped the bike off on a Monday, and received a text later that day that it had been repaired (thought it would take a couple of days). Drove up on Tuesday to pick it up - only to find the shop is closed on Tuesdays...BUT, the owner was inside at the time. He unlocked the shop and we were able to pay and pick up the bike.
Super nice people that take pride in their work.
The local bike shop is a crucial resource to the community it serves. John's is run by caring, knowledgeable cyclists. John's engages with the greater cycling community through social media. Also, they regularly offer used bicycles for sale. Most shops First name removed't. I saw a used bike on their social media that was such a bargain, I felt i had to act. A good deal is a good deal. My son and I made the trip from 160 miles away. The young man, Mitchell, who took my call twice that day was helpful and knowledgeable. When we arrived, I wanted to make sure the bike's front and rear air suspension was set for my weight. Mitchell looked up the required settings and applied them to my new bike's suspension on the spot. My buying experience was very satisfying- six hours of driving notwithstanding!
Rich is always great, even if he doesn't have any road bikes. Lol
Great staff!
Quality bikes and quality service
High quality, fast, friendly service. Great selection of products for your bikes.
Very friendly staff. Service is good. The conversation about cycling while at the shop is always great.
Rich and his employees provide excellent service!
Great shopping experience. Appreciate the honesty when presented with a used bike option saving us a lot of money.
Super friendly and knowledgeable, my bike rides so much better and looks cleaner than
i remember seeing it for a long time
Very knowledgeable and friendly. Answered all my questions with a common sense approach. Will purchase from them again.
Very informative, helpful and friendly
Friendly, knowledgeable, non pushy staff. Great to have a LBS with quality products like yours for so many years in our area.
Very responsive and professional service on 1980's bicycle.
Personalized service. Quality repair work. Opens the back door...eventually.
Great service great products always good vibes to see a local business survive for many years !!!