Customer Testimonials

Easy to order online

Always available and prompt. I have a boiler contract and Downeast responded in the middle of the night for an emergency

Your service people who removed my extra tank were professional and friendly. They taught me a few things about my current system to provide safety. The head technician was especially vigilant as he tested the system to his satisfaction.

The following day I called for a refill together prepared for winter. The delivery was made within a few days and I was notified via email regarding details of the delivery within 24 hours.

I am very, very pleased with your exceptional service and attention to details in order to insure safety.

Allen Shank
Windham

Prompt service

I’ve had you out for service on my oil tanks and for oil delivery. Always on time, always professional. Payment is easy, we do it online.

New customer this year. I'll let ya'll know in six months.

Attentive and proactive, great pricing and friendly customer service

Thank you for delivering our K-1 heating oil. I didn’t know what day you would be coming, but I am relieved that we now have K-1.

I have used Downeast for my heating fuel and boiler check up for many years . They have always been reliable.

Need propane this week. Great service from the installation

Excellent service.

Service is on time and without a hassle.

I like that you can remotely monitor the volume of fuel we have remaining at the house

Very dependable! Great customer service

The delivery person was kind and
Considerate.

Always on time auto deliveries! Have never run out of fuel oil!!

This last year I have been a Down East customer, and have been very satisfied with the delivery service. I never ran out of fuel, and the always delivered when I requested fuel. Most definitely will stay with them.

Quick response.

seasoned employees who are polite and efficient... and reliability.

It seems like you are offering very competitive propane pricing. Your installation (tanks) people were very polite and knowledgeable. Overall? It has been a great experience so far.

GOOD SERVICE

You take care of problems well!
You also respond promptly !

We are plain-jane customers...we buy our propane with your prepay program and you deliver it ;-)
When we did have an issue smelling propane outside, your team was very quick to respond to correct the problem.
Would we recommend you? Absolutely

Downeast Energy has been very reliable. Even when others were complaining about issues, we had no disruption in our automatic delivery.

We have used Downeast Energy for our propane heating needs for six years. Service has been reliable.

Immediate assistance in an emergency.

SERVICE TECHNOCIAN WAS VERY KNOWLEDGEABLE AND COURTEOUS

Reliable oil deliveries and competent and timely repairs when needed.

Qualified service technicians

TIMELY FILL UPS