Customer Testimonials

I like having great turn-around time when I call for propane and the ease of paying online, but the price of propane for a small amount is outrageous!!! Just because I use a little amount from May to October, I shouldn't be charged such a higher price per gallon - plus all those extra charges. Is this a Maine thing???

I like the budget payment that automaticly takes a monthly payment during the heating season from my checking account'

You were very prompt on delivery, all I could ask for thank

Regular deliveries, ability to buy one year service at a time.

Timely, courteous delivery and customer service.

You were very accommodating when I needed to add propane boiler to my 4 unit.

The staff was very pleasant and they did a great job. We are very pleased with their work ethic.
Thank you!

I’m on automatic refill, you folks are timely, I like that.

Very pleased with the recent oil delivery

So far, so good. Things arrived on scheduled delivery times. Workers helpful and informative.

Thank you.

Down east energy has been very businesslike when answering the phone with my questions service has been prompt and I've had no problems dealing with Downey's energy I appreciate working with them and getting oil from them in the Portland area thank you

I need a site review for propane tanks to serve new standby generator. Not sure if I have a firm date. CascoBay intends to install generator on September 16. Please confirm site visit as soon as possible. Respond to this email or landline phonePhone number removed775. CellPhone number removed840. Name removed, 1 Sylvan Lane, Cumberland Foreside, Maine

quick service

Reliable and friendly

Prompt Custome Service.

Great service

You have done a great job reliably testing LP tanks and installing anode bags on underground LP tanks when warranted, at a very reasonable cost…and you are easy and efficient to deal with, especially Steve Trudelle who specializes in new accounts.

Thanks very much for that same day delivery after calling in for a fill up of propane!

Friendly and very accommodating!

Quick response and quality service.

No high-pressure sales pitches. Good service.

Friendly customer service over the years, always willing to help.

I ordered propane and there certainly was no long waiting time of them filling my tank. Thank you!

Full services.

Fast friendly service. Expert delivery.
Thank you so much.

Good Service !!!

Your people that answer your phone.Very friendly

I a ppreciate the reliable auto delivery- and service contract service over the many years.

Promptness wonderful staff and efficiency.

Thank you for keeping us filled up :)