Customer Testimonials

I've been with Downeast for 38 years.Service has been terrific.Wouldn't go any where else.

pleasant & effective personnel

Dependable, we've been customers for over 30 years

Reliable service for many years and very helpful /responsive with any question.

I called Friday night when I discovered we were out of propane, although we were on automatic delivery. The overnight service rep was AMAZING. She patiently helped me walk through troubleshooting, and when we determined the problem she went to work to solve it. Although she couldn't promise anything, she said she would try her best to get me service. And she did it. I received a text from a delivery man, who showed up promptly Saturday morning and quickly resolved my issue.

Thanks to both of these amazing employees!

Heloful in a timely manner on a big problem. Courteous.

Everything !!

We B like that DownEast tracks our tank levels and will adjust delivery without having to be called! We have requested early delivery a few times due to upcoming storms or travel and have been happy with the cooperation!! Delivery folks are very nice and considerate of our property!

The automatic service and budget opportunities

I am pleased with the service department. When fuel levels in our home are low, I am able to have deliveries done in a timely fashion.

You answer the phone!

I never run out. The folks who deliver are polite and personable!

Great people to work with good prices and Great service

The pre pay for the year of K1 and the service.

Budget plan, on time delivery, competitive pricing, great service and cleaning

Professional service

You guys are great! Thank you for the service!

I very much like how easy and unstressful it is to do business with Downeast Energy. It's the 3rd propane provider I have used since I moved to Maine 22 years ago. I like the flexibility and appreciate help I am always given.

Propane and service

Efficient, reasonable cost (we have bulk discount). Good website

Customer service was helpful figuring out my statement balance.

I never run out of fuel.

Friendly office staff and furnace tune-up men.

Your employees are polite and helpful. Your service is dependable.

iT IS TIMELY

great price and smooth flow of oil as needed throughout the season.

Constantly perfect

Good service.

I love working with Downeast Energy! Everyone is always incredibly kind, informative, accommodating, and professional. They do exactly what they say they're going to do. I recommend them without question. Thanks team!

I like your radio transmitting propane gauge and that you monitor my propane level and automatically refill when needed. Also, your drivers seem to be friendly and committed to customer satisfaction.

Very Reliable. I am on auto delivery and they showed up yesterday to fill my oil tank. Thank you, First name removed