- Phone: 207-799-5585
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Customer Testimonials
Service
that we are on automatic delivery and that we are paperless so can just pay bill on line
Friendly employees and prompt service.
Your delivery folks are always very kind and personable. I checked the fuel level and made a mental note to call for a delivery, but didn’t have to call because the next day propane was delivered. Your company does a great job timing when we need a delivery. Thank you!
I never have any concern about receiving my deliveries on time.
Prompt as needed delivery. Helpful customer service agents.
Service and reliability. Thank you!
I get reliable , regular fillups so don't have to worry about running out of oil
I like that I don’t have to worry about running out of propane. And the charge goes directly on my credit card. No worries when I travel. You take care of everything.
I have been with Downeast Energy for so many years. I can’t even remember, and they have always been so kind on the phone to answer any questions to explain anything to me and I so appreciate that the drivers that deliver the oil they couldn’t be nicer. I’m very very pleased with my Downeast Energy family Thank you very much.
Very great services first time ordering propane
Reliability
Efficiency and delivery.
On time easy to schedule
Prompt and fair
Good service!
You have been responsive to our questions and served us well.
Dependable and prompt service.
Prompt response when service is needed.
Local office. Still feels like a family run company
I find the company is great. Very informative as when they are coming to deliver . Also if you have a problem with your furnace the will do there best to take care of your furnace
Very reliable.
I am so grateful for auto pay auto delivery
Thank you!
Propane deliveries are fine. I wish someone would reach out to schedule cleaning, We pay for it but it doesn't always happen.
Downeast has always been professional, kind, and customer service oriented. They have been a great company to work with.
Auto delivery
Order is fast
Friendly delivery driver.
Nice people

Many years purchasing oil and propane and having a service plan with Downeast Energy/Superior Plus Propane. The service representatives, service technicians and delivery personnel are all pleasant to work with as to why I continued to be a customer. Everyone I have met over the phone or in person over the years, are outstanding in customer service.
DM
Falmouth, Maine