Customer Testimonials
The office manager helped resolved a fee on the account issue in a professional manner
friendly, timely, and efficient
I like the ease of the prepay process. Also the people I have had interactions with, either customer service reps on the phone, or the technicians who have come to service my boiler, couldn’t be nicer.
Very prompt and professional ..
Been a customer many years snd you have always taken care of me
I appreciate the automatic delivery and prompt response I received when I had a problem a couple of years ago.
You are very efficient!
great price great service
Prompt service. Accommodating and friendly local staff.
i have no complaints except i never get an answer from my emails i always have to call if i have a question
always came when called.
We are new customers and both the salesperson and the driver were extra pleasant to meet and interact with. Thanks for your professional service. - John and Kathy Burne
Automatically deliver and online payments
Dependable service!
Reliable and you have budget plans
Prompt service
Your workers are so nice and good at what they do. Robert was here till 6:30, have been with you for 20 years.....no problem..Thank you Downeast for being there for me....First name removed
Been reliable for years!
Services are such that I don't have to contact them ever.
Reliable delivery. Excellent and friendly installation of gas stove. Very helpful and friendly customer service
The courtesy and job competence of the employees I deal with, whether office, delivery or service personnel. I also like doing business with a company that is solid enough to be there when I need them.
Responsive to delivery requests and emergencies.
When I needed an emergency oil delivery, the woman who took my call was professional, friendly, and eager to make it happen. Even though she wasn't the person who covers my area. she followed up when she didn't hear back from the usual dispatcher (who was out sick) and got through to the correct people to make sure we got what we needed and weren't without heat. Thank you!
yes👍
Always available when there is an issue.
Reliable!
Good service! K-1 delivered when promised. Questions answered quickly when needed.
Customer service is amazing and I have a good price on my monthly plan thanks!!
Very kind folks
NICE PEOPLE. KEEPING TRACK OF OF WHEN TO RRFILL OUR PROPANE TANKS. THANK YOU!