Customer Testimonials
Friendly
She was helpful and effective at solving the problem.
Fast, friendly, and always professional. Very helpful staff. Good service, good product.
Great service!
Always dependable!
I have been a Down East Energy customer since May of 1999 when I bought my house.
I have had several hardships over the years and DE has worked with me.
The struggle is real, but DE Energy has always been there.
Prompt, friendly and easy to use.
Punctual and service minded. We have worked with them for over 20 years and they have never let us down.
Quick responses to issues. Staff on phone very helpful.
very knowledgeable and quick response.
Customer service was very helpful to me when I discovered that my oil tank was almost at zero (within 10 gallons).
I’ve been a customer for years and have always had excellent service.
32 years without problems...
Full service plans
We've been customers with Down East Energy for over 30 years.
Their high quality service and positive customer support are the main reasons why we continue to do business with them.
Everyone is very helpful and pleasant. we know that when we call, we can get help ASAP too.
Have good service and repair and tune-up contract that has been used over the years.
Seamless
You provide a quality product. I also like the capacity you have for remote monitoring the level of propane in the tank---to prevent running out. Since the house is empty in the winter, this monitoring is reassuring and helpful.
At any time I call, the customer service reps are courteous and professional. Solve the need..
Reliable
Good reps visit the house and good reps answer the phone!
Best prices good customer service.
Always very pleasant in the phone when I call.
Service folks are professional and informative
The delivery person was friendly and filled my order without any issues.
Service is great
They satisfied our needs on a particular issue very quickly. We appreciated that
Timely Serbians great prices on our propane budget plan!
The delivery driver gal is wonderful person and does a great job. You need more people like her
Dependable and timely