Customer Testimonials
Always available.Frendly
Works and on time
My delivery driver is a nice person and is always courteous when he comes to my home. I like that the deliveries of oil are regular without having to schedule. Billing has been easy.
Tank always refilled before going empt
Very prompt service thank yu
Service great, Thanks.
Service has always been quick from the time of the call to the delivery of the product
I recall how easy it was to call and learn more about your company. I appreciate the confidence you all have in the company - that allows you to avoid hard sell tactics - I watch for that kind of thing and avoid it whenever I find it. The folks who deliver are outstanding. One lady is wonderfully kind about making sure our dogs are inside before checking the tank. I'm so glad we left DeadRiver for our propane!
Tank levels online.
Great service and prices
Great staff! Very responsive and kind :-)
Alway have wonderful service!
Rachel Smith because she was professional, knowledgeable. She resolved all my issues. Best person I’ve talked with since Superior took over
Good customer service
On time delivery excellent.
Much difficulty setting up automatic payment
Delivery when scheduled
Prompt deliveries and service.
Excellent Customer Service.
Well I’m new to Maine so I don’t have experience with you yet, but all my questions and inquiries were handled with kindness and professionalism. Thank you!
Very quick to deliver
I appreciate the customer service and proactive interest in my account as I looked to place an order for both fuel #2 and propane - greatly appreciate
Since Superior Plus has been on board… things are running smoothly. Love the texts and emails too!
Thank you for filling my propane before First name removed tank was empty.
Quick response to request for propane. A bit surprised -perhaps I didn't keep track of some announcement - that Downeast is no longer the provider. I'm glad that at least we have a local contact. Name removed
They respond to phone calls promptly
Very professional and responsive staff.
I like being able to order and pay online for my service,I also like the website where I can see all my account information.
Ease of ordering, good customer service, fast delivery
Responsible, reliable and good communicators
pleasant and ontime