Customer Testimonials
response time and courteous
your employees
I like that I’m on a budget plan for my oil and have automatic delivery and that can go in on Tuesday or Thursday to make my payments.
You are dependable! When I need propane, you deliver when you say you will.
You were here when I needed you. People are great.
Your responsiveness is very prompt.
Efficient services and reliable deliveryl.
This rating will only hold true if the company carries through on it's promise to reduce the price that I paid for the last propane delivery. I very much like the manner to which my last rating was responded to but the proof will be in the follow through (I'm assuming a credit to my account). Thanks for this chance to respond.
There was a small communication error but it was resolved quickly.
Excellent deliveries coupled with competitive pricing.
Timely delivery and follow through in fixing pressure issue were awesome!
Two phone calls and both customer service people were professional, polite and knowledgeable. Thank you
The lovely woman who delivers our propane goes above and beyond to make sure we have an adequate supply, especially after the outages. We are very grateful to her and for the people in scheduling who makes sure she gets our requests.
Downeast Energy has friendly and knowledgeable employees.
Trustworthy
Timely delivery
I called Downeast to fill our propane tanks because we were low due to using out automatic generator. We have auto fill-up plan but we used additional fuel. Downeast came the following day to fill our tanks. Excellent customer service, thank you!
organized and responsive.
Fast delivery!
The girls who answer the phone are incredible! Very patient and helpful. Also the driver delivering the propane was friendly and informative.
Responded quickly and effectively on my request for product delivery m
Reliable and good value. They deliver propane in all weathers.
I like prepaying my oil. That saves me from having to write checks after every delivery.
I appreciate your attention to my furnace needs, repairs and maintenance. My elderly dog and I are warm and comfortable, thanks to your furnace maintenance specialist.
Resolve issues very quickly!
Friendly, and reliable
Very friendly and always work with the customer. I have been with them fir over 20 years!
Customer Service
Reliable products and services at reasonable prices.
auto delivery pleasant people to talk to
Quick turnaround and professional service