Customer Testimonials
Knowledgeable staff, quick turnaround time, and my car was cleaned inside and out
Personable and friendly customer service. It took a while to repair my car, but I was informed of all progress along the way.
Staff are very friendly. Explain clearly how the process goes, so that users can understand. Won’t get anxious about it.
You are well organized do what you say
your going to do and always keep me inform how things are going . The body work when finished always excellent. I used Kiirmac before that's why I came back.The staff are all friendly and efficient.
Will was great deal with, I will recommend him and will get the cab of my truck painted next year by his team.
Great experience. All staff are kind and cery helpful. Highly recommended this shop
Done quickly and easily
They do a good job to my car
Thank you
The store sent me messages about the progress of the repairs frequently, so I knew what’s going on. Also the store finished repairs within 5 days as promised.
That’s the best store I used so far.
Appreciate the readily available courtesy vehicles as we are a one car family. Also nice to have my SUV cleaned by your crew. The new roof glass looks good as well. Job well done.
Delivered on time and promptly.
Easy to book the appointment, offered a ride back after dropping the car.
Upon return car windshield was great.
Calling the store they answered my questions about how to arrange a drop off if required.
The staff were so friendly and accommodating. From our first appointment to picking up our vehicle was a great experience. The work done was fantastic and we are very satisfied.
They handled everything with great calmness and genuine humanity.
My English isn’t very good, but they understood that and treated me with remarkable patience and kindness.
They restored my car earlier than expected and paid exceptional attention to every detail.
I’m truly grateful to the entire team
Everything went as planned
Great service, excellent communication, quality work
Friendly, great job, they even vacuumed my car and dash!!
Excellent service, really professional to deal with
Customer first and always very pleasant.
I really appreciate Michael Chen your estimator for his tremendous support and excellent service. He was attentive and provided me guidance when I reported my accident to ICBC and BCAA while at Kirmac. He was respectful with good listening when I told him my concerns about the repair. He kept me informed on the progress of the work being done both on the mechanic part and the body part. He gave realistic timelines and consulted me throughout the process. It has been a wonderful experience under a very stressful circumstance. The receptionist was very courteous too. You have a good team!
Madeline was exceptional. Very personable and inviting. A clear communicator.
Dealing with car stuff, like this, is frustrating no matter what. But this process felt easy.
Prompt professional service. Candy at reception amazing and professional.
Excellent, personable service. Done quickly and well at a reasonable price. Will definitely recommend.
Trusted and honest.
Everyone was delightful and showed they honestly cared about our needs and concerns
Quick, polite, caring.
Kirmac Collision did an excellent job repairing the back of my car! The team was friendly, polite, and respectful from start to finish. They worked quickly, finished ahead of schedule, and even cleaned my car — which I really appreciated! It looks brand new. Fantastic service and great attention to detail — highly recommend!
People are Amazing, took a little longer than I would have liked, but overall it was good.
Excellent customer service! She was so helpful and super friendly.
Staff were efficient, timely and friendly.
Mark was professional and kept me in the loop at each stage of the repair process