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Customer Testimonials
great products and price
Other than shipping delays, a seamless process that provided the exact size and preferred equipment that I was looking for! Thanks, Trek
The experience was seamless and great. I ordered my bicycle online on a Tuesday afternoon and it was delivered to my bike shop the following Thursday. My shop had it ready for me to pickup by Friday noon and I had a lovely ride that very afternoon, just 3 days after ordering.
Wanted to upgrade 2016 trek fx 7.4. trek .com had a preowned “Red Barn” 2024 trek fx4 sport discounted.
Fast deliver to doorstep. Took to local trek shop. They helped me assemble and fitted.
Purchased trek speedometer, mirror and maintenance plan. Ride 5-6 days week and
Love the bike!
Great service from Trek. Previously bought an item that didn’t work out for us and was provided exceptional service with our return. Our recent purchase was entirely as a result of their great service.
Wide variety of bikes, prices are generally high but the sales are good.
Great customer service. Best in the business. Exceeded my expectations.
Great products and quick service.
Easy to use and prompt shipping.
I love the bike. Shipping was fast
I like to be able to buy trek apparel
Excellent customer service.
My local trek store was extremely helpful and got my bike built quickly and made sure that I had everything I need. Thank you!
The process was easy and the order was accurate. The website was informative. I had some confusion and called in and the representative was friendly, upbeat and well informed. Thank you for being awesome!
Easy
Great service and communication. Not to mention that my bike is awesome.
Simple.easy. Quality kit. True to fit. Not super expensive. I have purchased several items from Trek online.
Easy to buy and great customer service.
Always quick and correct.
Buying a bike online was very easy and arrived at my home quickly.
Always a great experience!!!!
I got the item I ordered quick and got a fair price.
Easy.
Amazing experience from start to end. Bike Shop had the bike dialed the same day as delivery.
Quick and easy and very good product
How easy it was to return something that I ordered incorrectly and how fast my credit was applied
Top notch customer service, very friendly and helpful. The employees take the time to make sure everything is right and we have everything needed for our bikes, including safety gear.
Good products
Fast and easy. Used the chat feature too, to quickly get answers. Great experience. Best customer service I've had in a very long time!
You had the part I wanted and my order was shipped quickly.