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Customer Testimonials
Quality gear at good prices. They shorted me one pair of socks in my order. I called and no questions asked they sent me the missing pair. Have nothing but good experiences with Trek.com
I purchased a bike from red barn. I received an email from Beth and she answered all my questions. Thanks this was my 5th trek bought my first one in 1996.
I had a great experience unfortunately I'm in a phase where I'm larger than I want to be and the clothes didn't fit me. Great product I will keep buying from Trek. I love you guys
On line store is easy to navigate to make online purchases,choice of delivery options.
Quick delivery, good price. OEM.
Great product,
Easy to order ,
Fast delivery,
Free shipping option.
Arrived as described. Good assembly instructions and packaging. Quick at getting it shipped.
Worked for Trek for years. Love you guys
Great prices, great products, fast shipping! Great website with plenty of information on products! Well done!
Excelente todo
The shipping was super fast. The bike was packed professionally and very easy to deal with.
I would buy again for sure.
Trekbikes.com website is well laid out and I have had positive experiences finding information on completed bikes and parts and accessories. I like my local Trek dealer and use them too.
But the website is a quick first go to for info.
Delivered what I ordered and in a timely fashion!
Great prices, fast delivery, good products. Thanks, Trek!
Propt servive
Very satisfied with the light mounts purchased from you. Thank You, Don
Fast shipping and employees are great to work with.
My experience was better than expected, particularly given the cost of the purchase. Typically I am skeptical of most online transactions, however this one was smooth, very straightforward and I was satisfied in the end.
Great bikes with quality builds.
The 30 day test drive was super helpful. Though I only needed to go 5 miles to know I didn't like the 1x10 gearing of the Marlin 6 Gen 2, and ordered a Marlin 5 with 2 x 8 gearing instead.
I own two bikes and cycle quite a bit. Both bikes have been reliable, and have exceeded my expectations.
Great staff and knowledge and great service orientation for customers!
My bike is awesome. The people who put it together were great and knowledgeable.
I bought a pre-owned bike online. Bike was exactly as described, but missing pedals. Spoke with customer service and they had them shipped next day to me. Absolute pleasure to work with. And I LOVE my Powerfly 7!!! Highly recommend!
I buy cycling accessories at trek bikes online.
Accruate product description, easy to navigate... constantly presenting the news and innovation
Great vib and amazing knowledge. I love the team at the Saugus shop.
Great website! Great deal on the Rail 7 Gen 3 electric mountain bike that is just absolutely awesome! I kind of fell off of mountain biking the last few years, but with this thing I can't stop thinking about where/when to go next.
Craig and Amy in the Highland Park Dallas location are the super helpful and made me excited to get started!!!

Bob's Bicycles mechs are incredibly awesome. This is my 3rd Trek bike routed through them from the Trek site in the last year and it has established a phenomenal relationship with a terrifc representative outlet for the Trek brand. I've been riding Trek bikes since the mid 80's and have never enjoyed a buying experience as I am now receiving from a great dealer. To sum up, I am 100% satisfied with Bob's and the Trek purchase process.