Customer Testimonials

The ease of refilling and payment. AND I can always talk to someone in the office. Great staff at Hendersonville location.

Delivered quickly after hurricane when there were many orders to be filled and road and bridges out. The delivery driver was very courteous and answered a lot of question about how many hours I could run Generac on two 120 gallon tanks.

Always on time, very professional.

quick response time

The service technician and also the technician that filled our tank was the best 👍🏻👍🏻👍🏻

You have refilled our tank regularly before it goes empty for years. On the one instance when it did go empty you came promptly and refilled it.

Good service, reliable.

Freeman has been a reliable source for propane

I'm just a generator customer with an all-electric house who except for emergencies only uses propane to start my fireplace in the winter, so I don't do much business with you and don't have that much experience to go by. Except for my tank rental, I hadn't purchased propane in several years until the recent hurricane knocked out my power for 11 days, depleting about half my 1,000 gallon tank. The person who took my call was very nice and understood my concern that if my power didn't get turned back on pretty soon I might run out of propane (the power came on that same night, as it happens, but I didn't know that when I called). The driver was also very nice and answered the questions I had about my gauge and if it was filled to the proper level.
Thanks!

Good service

Promptness

Immediate response even after Helene!

superior service.

Thank you Freeman Gas for all you do for us. We know you’ve all worked hard during this hurricane Helene disaster to serve your customers, and we really appreciate that, and will remember. Your care for your customers is great. Thank you.

Your company was very helpful during Hurricane Helene. Thank you so much!

You filled us immediately after Hurricane Helene hit and we were out of fuel.

Friendly, timely service.

Dependable

In the middle of a FEMA-level disaster, Freeman brought in extra service people from out of state to deliver my fall propane fill-up. Impressive service!

Great customer service

I called for Freeman Gas to fill my propane tank and they did that in 2-3 days.
Thank you.

We’ve been using freeman gas for 7 years now and have always had great customer service. They respond quickly to phone calls and are just pleasant to work with .

Always prompt, friendly service.

I feel confident that I will never run out of gas at my residence with Freeman gas

The person who delivered gas to fill the tank was excellent, professional and considerate.

Fast next day response to fill my tank when the power was out.

Note: My tank float appears hung up on 95-98 percent. The tech who took some propane back out ordered that a tech come back and put back what was taken out turning it on and off to knock loose the float. Please do this as soon as possible. I need a full 80 percent tank for the next power outage, and my tank gage to work. You have been paid in full, but about 20 percent was taken back out when the gage indicated 98 percent.

They are working hard to service customers in the disaster areas of Helene.

Freeman is a reliable supplier and goes the extra mile to service their customer. I live next to the Asheville North Fork Water Treatment Plant and access to my neighborhood was limited after Hurricane Helene. After a few days of requesting a propane delivery and to our complete amazement, Freeman was at my home making a much needed delivery. Kudos to the delivery driver and all the other Freeman personnel for going the extra mile during the trying aftermath of Hurricane Helene in Western North Carolina.

Polite delivery man. Let me know when he was coming.

Reliable service and a great group of drivers.