Customer Testimonials

I appreciate the delivery of propane on Oct. 8, 2024 after we had no electric power for 10 days as a result of Hurricane Helene. Our generator tank was almost empty and we were freezing/refrigerating breast milk and medications for our neighbors. Jimmy from Maine and Alex from the Utica, NY area came down to assist in providing propane. I really appreciate your disaster planning and the willingness of your employees (Jimmy was an Executive) to pitch in. Glad that Superior acquired Freeman Gas and adopted this plan for our area. Thank you again.

The response to getting propane to my house in the storm's aftermath was fantastic. I was down to 10% and they were there. The customer service rep on the phone was excellent as well. Would definitely recommend your company to anyone! Thank you!!

Prompt service!

Hurricane Helene, Henderson County NC....Our power just came on after 13 days and 4 hours. We have a whole house generator fueled by propane we get from Freeman. We had the freezer contents of 5 households in our garage freezers, we cooked for neighbors, we were able to offer hot showers. Although we turned the generator off at night and while at work, our propane was getting used at a rate much, much higher than our normal usage. We called Freeman to get on the list for a refill. The very nice lady I spoke to said she would get us on the list and have our tank filled when a truck was in the area. They came the next day. . Thank you to the men and woman who went the extra mile during this time of crisis to keep customers tanks filled in the face of the worst natural disaster in NC history . We appreciate you and the service you provide!

Very professional.

I appreciated the quick response to refilling my propane tank.

I requested a refill online and within a couple of hours it was done.

We got our service back soon after the hurricane!

Awesome service every time!

They are local and easy to deal with.

Your response during this epic crisis has been exceptional. Thank you.

Friendly and timely delivery.

Customer service is excellent. Thanks Allison for helping us quickly solve a billing problem!
Scheduled deliveries are very predictable and on time.

I was able to put my name on your “ analog “ list and received gas after four days from a Connecticut driver and a gas truck that on the side was written Virginia gas co.

Thank you to all that helped keep my generator going since I had no electricity. Thank you to the members of the water flooded gas office who worked in the parking lot and the volunteer drivers from out of state.

Prompt service. Good communication with office.

Quality, price, great customer service!!!

Excellent customer service

Friendly staff and always show up when needed

Although the price per gallon was high, given that they were able to deliver propane at all was highly appreciated. I spoke with the driver, and he was very kind and professional.

Thank you for taking care of our needs during this disaster while you where dealing with your own flooding and problems.

Superior brought in people from outside states to make sure we had propane doing the power outages from storm. Really appreciate it.

Freeman was there when we needed them to get propane refilled in our generator during Helene disaster.

Helps me out when I needed propane thanks guys

Thanks so much to you for sending the guy from New York Saturday evening, October 5th! He was awesome and we were almost out of propane since our generator ran for 5 days due to the hurricane.

Prompt service in refueling our propane, given the dire circumstances due to Helene

During Helene after math they were right there when our propane was almost out. Today when they were called again. They already had us on the list to refuel. We have medical equipment that won’t run without either charging or run. Like a special bed and oxygen. Thank you Freeman Gas you helped this be more livable.

Great people to work with!

Friendly staff and timely response

Professional, dependable, friendly, gives us secure service.

Timely delivery under tough conditions. Thank you!