Customer Testimonials

Easy to order online

Service has been excellent. We so appreciate your reliability.

Friendly, accurate, careful. All personnel always give good, courteous service and answers.

Good local service

clean fast, courteous service as far as my home delivery everyone I spoke to seems to know exactly what to say and do and answer every question I’ve had

Friendly, professional service.

Keep me serviced without my involvement.

You saved me in a difficult situation and I am very grateful. Dana was awesome and I give her a 10 + Why a 9 overall (almost an 8) and not 10? Good question but not sure how to express it. You’d have to call me if you want a clear explanation. It basically has to do with two things - 1) frustration of how long it takes to get through on the phone in an emergency. 2) general communication and interaction with people.

I liked the explanation I got for when my tank would be filled. and it was filled within the time interval given in the explanation.

One improvement you might add is a notification, by text or email, when a ticket is generated for a delivery and when a truck is assigned to it. This would follow the delivery tracking that is almost universal now with online purchases.

I suspect you can buy an online service to do this vs. building it inhouse. All you would need to do is interface your internal delivery system to the service.

Or you could offer the tracking info on your site.

Many customers would appreciate this additional info.

There is a plumbing service in asheville that will give you tracking of the tech to your door similar to what amazon does when it is doing the last mile of 'out for delivery'. If the plumbers can do, surely Superior can do it :)

everything was fine

Igor was very professional. Very satisfied

Running on-demand water heater and partially HVAC. Reliable delivery and good people to work with.

Great drivers...great service

Friendly service and quick response

I’ve been with you since the early nineties. That should speak for itself.

I like how reliable tank fill up is, and I like that I can call for maintenance if any of my propane appliances need a check up!

Best service good drivers clean trucks

Great people, Great service! No worries with this company! ☺️

The attention I receive from the minute I call. These folks are very responsive even after hours. I highly recommend Freeman

The driver was very friendly and polite. Gas came when they said it would.

Responsive to customer request

The tank is monitored so I don’t ever have to call to order or worry about running out of propane.
The budget payment plan is great spreading my fuel costs evenly throughout the year. I don’t have to worry about higher bills in winter.

they are quick to come deliver when I call

Prompt, efficient and on time service

All your representatives are friendly and kind. Very helpful!

Friendly courteous delivery quick and efficient. Thanks so much!

The fact that you offer them.

Prompt. Friendly.

It's easy to work with you.

Friendly on the phone and fill needs request quickly