Customer Testimonials

Good communication and service

Prompt & courteous

Courteous, professional, quality!

Quick response and personal service

I like that you have made a strong effort to care for your customers even after being washed away by the hurricane.

Monthly payment program. Auto-refill service.

Prompt delivery, courteous driver

Being local, we can get emergency services when needed. Service has always been excellent.

Good delivery

Great as always!

Always friendly people answering calls, always helpful. The deliveries are on time with professional drivers who are also pleasant to deal with.

I want to thank James and Brian for working with us after hours and bringing gas during an emergent situation.

Good communication, speedy delivery, excellent drivers, simple billing/payment.

Keeping my tank full with out worry to me. Fast and easy often don’t even know he’s been here.

They have never let my tank run out.

Judy in the office wad wonderful. I requested a call before they made my delivery. And they did...
The driver who delivered the fuel was very professional.

They come when they are called! And do what they need to do! Thank you!

Great service!

We like the attentive staff and quick service.

They are always helpful and they make you feel as though you are valued by not rushing you or make you feel like you are interrupting them. I would definitely recommend them and have.

Great service and reliability*

What’s not to like? You usually refill the tank before it’s empty even though my use is pretty erratic. Good job. I’m so sorry about the damage to your building.

fast and efficient

very responsive

Consistently good service.

Keep informed of approximate proposed time schedules. Reliable

John ( from New York ) deserves a call out for the great job on our delivery yesterday. Great personality and outgoing driver. We were out of fuel in the tank so we were excited to see the delivery truck. We asked him about moving to NC , but he replied he loved is NY home. 👍👍 Jim & Pat Combest ; Fairview , NC

After Helene hit, we were beginning to run low on propane from use of our generator for a sustained period. We contacted Freeman for a potential refill and discovered that the local office/depot had been destroyed on Hwy 25 in Hendersonville. Apparently only two trucks were able to run. There was no definitive time that Freeman could get to us.

Several days later, a Freeman truck showed up in our neighborhood to service multiple customers. (The driver was from Long Island, NY). Despite running out of propane, he promised that he would be back that evening (a Sunday) to fill the rest of our tanks. Later that evening, he returned to fill up the remaining Freeman customers in the neighborhood. (It was almost dark.)

I apologize that I don't know his name, but he exemplified what great customer service is like. I hope that you can find out his name, and reward him accordingly! His actions locked us in to remain Freeman customers.

Prompt and easy to deal with.

You all are very helpful and pleasant to deal with.