Customer Testimonials
Reliable to monitor my propane usage and ensure my tank is adequately filled to meet our needs. Not has happy with causing sprinkler damage. It was obvious that the truck ran over my sprinkler and the bottom of my driveway.
Put in order on the website, tank was filled same day. Excellent service!
Although I have some issues with the online portal, the people who answer the phone when I call are extremely helpful!
The Online Portal confuses me because there are always several amounts shown that I need to pay, but they are all different. If a box showing how much I need to pay now were available there, it would make it much easier for me to understand, and would avoid making it so I had to take time out of my day and bother the nice ladies at the other end of the Western Propane phone line. Something like "THIS AMOUNT IS DUE NOW".
I call , you deliver. Efficient and friendly
I like Western Propane. They were helpful and courteous.
I don't much care for Superior Plus, the corporate entity that bought up Western. While I'm sure it makes good corporate sense (money) to wait until winter when prices are highest and my tank is lowest, getting a bill for over $600 last year hurt. A couple hundred dollars a few times a year is easily handled. Also the web portal gave me trouble at first, and when a bill comes by mail it only shows the amount due, not how many gallons and how much per gallon. Hiding something?
never see ya
I like your people.
Customer service is great, responsive. Drivers are great.
You have a real person in the office who I can call if I have a question. She is very helpful and friendly.
Tim is awesome! Great service; he is nice and very knowledgeable.
employees were very nice and they come out the day I went into the office to fill out my application. They came to the home a few days later to fill the tanks and left a bill on my door. They made it very easy for me.
Prompt service. Friendly drivers.
Central Coast Propane's is always professional, knowledgeable, polite and helpful!
Great service at a reasonable rate
great service
great service!
I love the MySuperior on line for making payments.
Western Propane has always been accommodating
in regards to scheduling for propane delivery and
with customer service in general.
As a long time customer of 20 years, thank you Western Propane!
Nice people to work with, very helpful, friendly and responsive. Also, appreciate the monthly payment program, very helpful with the budget.
I have been a Western customer from the time you started service in PMC and I have never had an issue, I have recommended your Company several times to new members as well as people who have been here for years.
Service and customer service
You deliver when you say you will. Our past propane company, we never knew when they'd come.
The staff that I have worked with to establish an account with Central Coast Propane have been helpful and friendly making the process easy.
We have been using Western Propane for many years and we are very satisfied with the quick service that is provided.
Good team of staff, service, management and delivery drivers. We are customers now for over 25 years. Thank you.
Always on time
Amazing and fast service. Care about my household and will promptly get me propane if I let my tank get too low.
Always polite and very helpful. They are always on time when they say they are coming.
Under our previous propane service, we used to run out of gas several times per year. It hasn’t happened once since we switched to Western. Not having to worry about running out has given me great peace of mind. The drivers are always courteous. They’re usually in and out before I even know they’ve been there.
Great customer service.
We had a transformer fail and were down to 40 % propane to run our standby generator. We couldn't know how long the power outage would last so I called for special delivery and received it the next morning.
Very satisfied with Western Propane service. I would recommend this company.
Rick Bennett