Customer Testimonials
Prompt service. Easy to order and pay online. Very convenient.
Very reliable service!
The person I talked with was very friendly, answered all of my questions and helped me out. I really appreciate her taking the time to explain things to me. She was terrific
local people
The staff is knowledgeable and always ready to provide good customer service on a timely basis.
Easy and reliable
Every time we have had any issue, customer service has always been very helpful to get the issue corrected as quickly as possible.
We’ve been buying Western propane since 1984, when its name was 101 Propane.
Best prices and reliable service.
Quick response, professional knowledgeable and friendly field people.
Thank you
You keep my tank from running out. I appreciate that. I do not shop prices so I am assuming your price is in line with other companies.
Great service!
I received outstanding responsive service from Jesus during an emergency! He was so supportive and helpful and fixed everything!
The drivers are courteous. The company delivers the propane when needed. The office personnel are friendly and helpful.
I APPRECIATE THE CALL PRECEDING DELIVERY.. GREAT COMMUNICATIONS.
I like Western Propane because they keep customers (like me) under their radar delivering the propane gas before getting too low.
Friendly delivery personnel. I did not get his name but he was very cordial, respectful and even went beyond his duties to help my son move a trailer out of the way. Thank you.
You're friendly. Price is reasonable. Service is good. Drivers are courteous. But I've only dealt with the Santa Maria outpost. Now that you have been swallowed by a large corporation on east coast, I'm nervous.
Also, my last delivery of only 37 gallons, which I did not request, I was charged a delivery fee of $9. I'm not so sure that's proper to charge for something I didn't request.
EjW
We like the refill on our tank without need from us to nag the office or we can call and get an emergency refill with no problem. We also like the fact that our billing is done thru auto pay.
The fact that the local drivers will top off our tank when they are in the area is a huge benefit as we wouldn't remember to order a delivery until it was too late.
Quick response to my failure to order product timely. Delivery driver very knowledgeable and made sure everything was in safe working order
You are always very helpful, easy to get a hold of for emergencies, polite, drivers are always respectful.
The job is well done.
My only complaint: the driver really needs to leave a receipt for the customer to view when he delivers propane. That was part of the agreement when I became a Western Propane customer. Thanks.
Prompt and professional service!
You show up on schedule and deliver. No hassle.
Polite drivers and no need to worry about letting them in gate. Workers are hard working guys that probably deserve a raise!
Superior/Coastal Propane is a pleasure to due business with. Friendly, knowledgeable, courteous and accommodating they try very hard to meet your needs and usually exceed expectations. Fair in price, excellent service. Highly recommend!
Efficient and on time. Great customer service.
Prompt, professional service.
Great service
Everyone one extremly helpful and professional. My tech Jesus was great !!!Also, the lady in accounting was very helpful as well.
It all was a seamless transition from the old company i had to Western.