Member Testimonials
actuvies
Good classes offered.
Flexibility and close proximity. Staff are friendly and welcoming.
Great equipment, nice people that work there. Clean facilities. Great classes.
Great staff, and classes. I especially like Becky's Pilates class.
Very professional staff, everything is user friendly. Everyone is greeted when they enter the building. I'm glad to be a part of the family.
It’s clean, staff is friendly, parking lot is free and easily accessible, classes are always available and the pool is clean and fun
Poole Family YMCA offers a great variety of classes, plenty of different equipment options and the staff is always friendly.
The childcare is incredible!
Love working with my personal trainer.
ease of location, friendly staff, not overcrowded at times I utilize
The staff and the clients
My frequent trips to the Y help me build up both my body and my mental health. I love the community, the workouts, the pool, and the mental escape.
We do need a leg raise machine that is more reliable, though. ; )
They keep the kids actively engaged in activities and outdoor time.
Atmosphere, location, exercise equipment, activities and personnel
Great facility with great instructors and courses!
Clean facilities, friendly staff, good selection of classes
The group classes, motivation and respectful staff.
The pool, the machines and the kind people that work there:)
Great place to recharge. My only feedback is the weight room area. Seems to be a little cramp and could use more space. Some of the machines seem to close together and congested for working out. Staff is awesome, friendly and always helpful.
I love the instructors & the class choices!
Great classes and instructors.
I love the Poole Family Y classes. I do not like the new app. Compared to the previous version, you have to search for classes and court information. Not intuitive. Thank you.
Easy to set up, staff very friendly and helpful. Lots of options for different classes and equipment.
Cleaning mess, wonderful instructors, courteous and friendly customers services.
Good gym. I would like to address some equipment that could be added or updated in the lifting area. The staff is excellent. Facilities are clean. Great gym.
Ease of access to facility; variety of programs; responsiveness of staff; diversity of members; reasonable price
Facility and Staff are fantastic. Always a smile and willingness to help. In summers the pool staff is just as professional.
It’s a nice place but not enough equipment to be the size it is should definitely have a lot more equipment so you're not waiting 20-30 mins to jump on a weight machine. The branches are always full only thing we can sometimes use are the treadmills and even that always 2-3 are down. That leaves like 6 or 7 available I really think for the price they definitely need to step there game with newer equipment and add a lot more.
Not the price but I do find that I am going to this Y location more than the Southeast location that I started with. I am thinking about going back to the other location because of the difference in the price.