Member Testimonials
Clean, friendly staff, and the positive vibes.
The Staff is always welcoming and the gym is always clean .
Fun. Good people. Has a pool.
Great services and perfect location for me and my family.
I just joined after a year-plus hiatus due to illness. I look forward to getting back into a workout routine. It also provides me a place to walk when the weather is bad and I can't walk on the Greenway.
I really like the staff that I've meet. Also nice atmosphere to work out.
I think it's a good place to swim
The facility is clean and bright and the staff that works the desk on the week nights that we go are always very friendly and helpful.
We have had a great experience with youth sports as well as with Rachel in the personal training department. The facility is always very clean and everyone is helpful and friendly!
The facilities are excellent and the staff is helpful and always friendly; however the best part of the Pole Family YMCA experience is being part of the YMCA community. As an older member I enjoy seeing the young families taking advantage of all the Y offers; it reminds me of my daughter and my time in the Y Guides program almost 25 years ago. I am also proud of how the YMCA community encompasses not only the members and staff but also the larger Garner, Southern Wake County, and ultimately the entire Triangle community. The YMCA gives back to the larger community in so many ways and I am happy to be a small part of that.
It’s has a friendly vibe and team member are always very helpful.
The building and restrooms are kept clean, friendly staff, convenient location, lots of activities available
- The friendliness of staff
- Class instructors
- Cleanliness of facility
- Variety of classes
Love this YMCA out of all the ones I've been to in NC and NY. New Bikes and Stairmasters are solid. More space for free weights now.
I would recommend moving the smaller dumbbells in front of the mirror you just opened up in the back of the floor and move a couple benches over there as well to work on. Would eliminate the weird space issues between walking the track, the overload of people looking for a mirror. to rep with.
Just my thoughts! Thanks for always being so friendly as well!
The general atmosphere of wellness. I could go on and on, but that’s it. Other clubs promote the same idea, but it’s rarely more than skin-deep.
I enjoy the classes.
Smooth, the staff is very friendly and always say goodmorning and always states your name if they know it. It's only been a week since joining but so far enjoying the classes that I have taken.
The Y’s Mission!!!
Central Location
Friendly and accommodating Staff
A variety of Services
Activities for every age
Very reasonable pricing
The YMCA I is a user friendly facility. Friendly and very helpful staff.
Great classes and the staff is friendly.
The facility is very clean
All staff is super nice and helpful…also facility is extremely clean
The staff really does care!
Great facilities. Friendly staff. Hope to join in the pickleball fun soon.
I don't go to Poole, my membership is at Taylor. I love Taylor because I'm always recognized and respected by members and the staff. I been attending the YMCA for a very long time. I just love the air I breathe at the Y. I don't feel comfortable anywhere else.
I feel seen. It’s always clean. The staff is so friendly, and seems to really love their jobs and each other. That makes a difference.
Everything, friendly staff, comfortable environment, easy to locate, good parking spaces, just everything.
Friendly staff, positive environment.
I like the facility, the personnel, and the programs. An indoor pool would be a plus.
Friendly atmosphere

Great staff and positive environment.