Member Testimonials
atmosphere
The people first ( the greeters and workers), the equipment, the sauna, and the overall good vibe.
I'm on a Medicare Advantage program that has a free membership with the Y. Love that! I have pitched the Y to other residents in my 55+ community who have MA. I am extremely grateful for programs introducing me to the weight machines and "Strength and Balance" classes. You have a great staff. Of course, an indoor pool would be nice, but I get that's an extraordinary additional expense. I also hope to take my out-of-state grandkids to the Y during the summer, but the visitors' passes are kind of pricey. (Two of the kids are Y members.)
I enjoy the classes, friendly staff and other members. There seems to be enough room in the studio and parking lot for now for the members. I left another y due to overcrowding and not enough parking which makes it stressful.
I do wish the music and microphone volume the instructor uses wasn’t so loud. I leave with a headache and worry about hearing loss exposed to high decibel noise. I am trying different types of earplugs but they don’t stay in well when exercising. I like the pool but it would be nice if covered and heated with access to the locker room and warm showers
The YMCA meets a family’s broad range of needs…from light to heavy athletic opportunities, both individually and as a group. Programs are available for all ages. Staff are pleasant; facilities are clean and neat; and parking is plentiful.
The Poole Family YMCA provides a safe and healthy environment for everyone and is a valuable asset to the Garner community.
Classes, instructors, friendly environment
Stretch and Restore classes, ballroom dance, weight machines and elliptical machine
I love that there are so many awesome classes and all of the instructors are so amazing. Everyone that works there has been very friendly. I am thoroughly enjoying my memership!
Staff is always friendly and helpful. The machines and entire center is always spotless
Friendly staff, great new equipment, and clean facilities.
The staff is so friendly and helpful plus the variety of classes that are offered.
Friendly people
Staff is always super friendly. Love the new equipment in the fitness area! One problem: The handles on the Nautilus leverage deadlift/shrug machine are installed incorrectly, making it impossible to use the machine properly by gripping the knurled portion of the handles. Furthermore, the way the handles are installed forces the full leverage weight of the handles to rest on the small and fragile stops in the handle assembly. Please have someone who understands this equipment correct this mistake. I would be happy to show the equipment maintenance folks what the issue is and how to fix it. If you look carefully at this video, you'll see how the handles SHOULD operate: https://www.youtube.com/watch?v=pXwA9CZWRe4
It feels very safe to be there. I love the classes I've taken, and I love to swim in the pool. I love that I can go visit other YMCAs too if I'm away from home or want to use an indoor pool. I loved the pool last summer and cannot wait for the warm weather to return!
I’m a new member. I love the group fitness classes. The staff are great and the facility is very clean. I also love the sauna.
I really enjoy the classes at the Poole Family YMCA, and the new virtual Les Mills option is a fantastic addition. The staff is always friendly, and the facility is consistently clean and welcoming. It’s a great environment for fitness and community!
The YMCA is a safe place for all. They always give out warm smiles at the front desk. They listen intently to whatever questions you may have, and give out suggestions. My instructor Laura gave me a suggestion on footwear and where to go to look into the matter. I went and what a difference. I thanked her personally. It made such a difference in my walk.
The events that the Y have are for all ages. They truly care about the family. Im very happy to be a member and I always let everyone that I come in contact know about the Y and that it is a family organization.
Thank you Poole YMCA for caring.
God Bless!
Meeting friends and the options you have, ie activities and the variety of classes and other choices of physical activities.
Professional trainers and friendly staff
The equipment was fabulous! The instructor was very friendly and observant.
I enjoy taking the classes
Friendly, helpful staff. Lots of room- it doesn't feel cramped
Nice employees and clean efficient facilities.
Friendliness of staff .
My husband and I love the friendly staff who are always willing to help. The classes that are offered are great. We feel that doing exercise in a well-lite building doesn't make it feel a burden, but fun. We mainly use the track. Thanks for being a great health club. Name removed
I like the in door track
The front desk staff are always pleasant. The locker rooms and bathrooms are always clean but most of all the diversity.
Early morning classes!
The facilities are always clean, and there always seems to be something going on or things to do.
I really appreciate the THRIVE community. It's a place to encourage and support each other while also sharing laughs in our THRIVE classes. The Balance, Strength, and Flexibility classes have make a BIG difference in helping me feel better on a daily basis. Both Becky and Laura take a thoughtful approach and offer a number of options for those with limited physical function.They are well informed about what works and what doesn't. Laura also does a great job in the personal training sessions. Couldn't ask for a better gym! Name removed