Member Testimonials
The variety of classes. The instructors.
It’s been fantastic. Great equipment, super helpful and friendly staff. We love it.
I like the atmosphere.
Excellent services, facilities and staff!!!!
Mary Collins
Pleasant work out areas. No loud music!
Love the walking track. Variety of work out machines and areas to do different exercises.
I love the energy and vibe of the place! People are so kind and friendly. Makes you want to come hang out and get healthy. It's also very clean and has all the equipment I could ever want. The sauna is a favorite for me and my daughter. Would LOVE to see an infrared panel in the sauna. Parking could be better, but I understand that's a work in progress.
I love the community feel of the Y.
Instructors and classes.
I like that it provides all I need to keep myself healthy at 73 years old. I would appreciate more Group Exercise classes that target seniors, who can't do things like jumping, zumba, etc. I would particularly appreciate more Restorative Yoga classes at this facility (as I haven't been able to get in one) and would also very much appreciate some Tai Chi classes.
Thank you for considering my requests.
Great variety of classes, friendly staff, not overly crowded and now that the parking lot construction is complete, there is enough parking!
Those that it serves especially the children. The friendliness of staff and members. I’ve been a member and active participant since 1989 and continue to say it’s the nicest fitness facility in the Triange.
I love the 7am classes!
How friendly and welcoming the Y is
The Masters Swim program at the Poole Family YMCA is absolutely incredible—it’s one of the best I’ve experienced. The staff is always friendly, and the facility is consistently clean and welcoming. In my opinion, this is the best YMCA facility in the area!
Clean friendly, a lot of different things to do and a lot of classes and programs
Clean facility, good quality equipment, and friendly staff.
I do miss the old elliptical trainers though (Precor I think ?) -- they had longer strides.
I love working out in the Thrive classes. The instructor’s are fun and knowledgeable. Always giving options for various skill levels. And we always have great music to go along with the workouts. Everyone feels welcome. And the members I’ve met are welcoming and nice. I look forward to going to class each week.
The classes are great instructors are great, and the staff is friendly!
The classes and community
Earl Jones, king rub down artist, and soul of YMCA ethos .
Pearl Alexander, good person and spiritual inspiration.
Clean shower walls.
Televisions muted. Can we put them in the dumpster?
Vanessa is good hand. So is Michael and so is AJ
That my whole family can and wants to go. I LOVE the sauna after a workout. It's just a great experience to go there.
Staff is extremely friendly and helpful, without exception.
A lot of varied machines and multiple areas
Friendly and helpful staff; clean and well equipped facilities; abundant group class offerings
I enjoy the great swimming pool, the aquatics staff and the front office staff
Spaciousness of wellness floors and group fitness classes! Good group fitness instructors.
The amount of classes offered. The cost is nothing compared the amount of stuff that you can do in there and all the facilities that you have. Swimming, pool aerobics, racquetball, running, yoga, etc. etc. etc..
The facility is very well equipped. Staff is very helpful.

All of the staff are so friendly and helpful, the facility is beautiful, and I love all of my Pilates, yoga and cardio strength classes. The instructors are top notch!