Customer Testimonials
Need Propane.
Whenever I have a question, staff always available and so professional and nice to interact with
Good customer service. Responders to needs in a timely fashion.
Great customer service associates, friendly and always helpful in a caring manner.
Quick polite and professional sevice. Fellow who installed tanks was friendly and really knew his job. It was one of those rare good customer service
Very efficient, keeps my tank full, never have to call to have tank filled and reasonable prices.
Everyone associated with the Placerville location is so friendly and helpful. Wonderful customer service!
EVERYONE IS VERY NICE ON THE PHONE
WHEN I CALL.
We have been customers of Kamps for over 20 years. The service provided is consistent and we can depend on always having propane in our tank. The propane is delivered on a regular basis because they monitor the tank and communication from Kamps is great. We never have to worry or be afraid of running out. We have been warm all winter. Thank you for great service.
Whenever I call the Placerville office, they are always very helpful and helpful with any questions or concerns that I have.
always there when we need it.
I feel safe and it’s so easy to set up paperless and auto payments. When I receive a email I would appreciate a date the payment will be auto deducted because I’m in a fixed income only paid once a month. Thank you !
1. User-friendly website
2. Helpful & courteous staff
3. Dependable & reliable service
Courteous staff, excellent customer service and driver/delivery was on time. Keep up the good work.
Prompt service.
Prices are reasonable and every service tech I have encountered is profesional and plesent to deal with.
Office staff
Good service
A longer bill due time for any and all customers.
(Actual) Low income programs/cheaper services/prices for your services. Because when we move into certain apartments/townhomes/homes, sometimes KAMPS Propane is already the preferred provider or the provider who gave the cheapest options to someone/or company that may have a multitude of properties or homes. So in that instance we have no way to shop prices. But having a low income, or a family of 4,5,6, and or a single parent household, etc. (based on proof of course) would help a ton.
Since we have no idea how much the cost of the propane per gallon is, until we call every month or day isn’t really feasible.
But, maybe having a locked cheap rate subject to change every year based on gas prices.
Let’s face it, I doubt Kamps Propane is struggling enough that they can’t afford or offer low income programs.
And the program that is based on averages sucks and isn’t a low income program at all, because if you use more than usual than the customer is penalized but if they use less than there is nothing to see here.
You guys should really consider implementing some form of payment changes, low income programs, cheaper price lock ins, etc.
Fantastic service. Never any issues .
Driver is good & friendly. Customer service good,
Ok rates
Professional, courteous, and great service!
Easy bill pay! And great customer service
Service providers are personable and very informative while delivering or
Propane.
I would like the opportunity to have a late summer tank fill up as prices are cheaper than the winter price per gallon rates.
i'm om a scheduled route, so I always have supply.
Everyone is always professional, efficient & nice!
The best thing I have enjoyed (NOT) about Kamps propane is that they will allow your bill to double and not tell you even though there has been no change to your gas usage! And then, when you ask the people behind the counter, when you pay your bill, why has my propane doubled, they don’t seem to know! I have to use Kamps propane in order to have hot water and that is the ONLY reason why I use Kamps propane!
Name removed
You provide services on schedule!
the friendly office staff, the good service and the problem free delivery
On time delivery.
Steady service driver is careful working around the garden . Try to keep the price down