Member Testimonials
Easy access and clean environment to work out. Great pool and friendly staff.
Regardless of ones age there is always something going on.
Aquatic pool and classes are great. All water aerobics instructors are friendly, energetic, enthusiastic and great instructors. Only complains about the new aquatic youth swimming director Andrea. This employee not professional, rude to members including water aerobic imstructors. Members complained numerous times. There were so many incidents that happened since this employee got hired. She was not a good mentor or supported water aerobics. She gave other people negative impressions or purposely changed adult classes without members feed back. Not even a warning for instructors that classes changed due to overlap scheduling for swimming classes. Please review and evaluated this employee. She don’t represent good customer service at YMCA. Thank you.
The facility has something for everyone. It can handle a lot of people too!
Monday water aerobic class 10:15 am. Instructor doing great teaching deep water. I noticed this aquatic director Andrea was teaching few young kids at end of pool. Wrong class time mixed with adult class.
She was loud while giving instructions. Then at end of class, she complained that water aerobic instructor were playing loud music. Mind there were almost 20 adults in class.
No adult deep water complained about the 10:15 class. Everyone enjoyed and convenient time.
Please do not change the Deep water Aerobic time class.
Aquatic youth Director instructor Andrea was rude and not friendly. Continued unprofessional conducts. She was reported numerous times but YMCA didn’t reprimanded or trained customer service this aquatic employee. Thanks.
The young lady that helped me went above and beyond my expectations! She should be acknowledged.
JOYFULL
Your staff and Leadership (ACTIVE Board members)
small classes. good variety of classes. deeper swim pool
This facility has changed the community for the better. The staff is always friendly and accommodating. Everyone seems to genuinely love being there. The machines always work and noticeable upgrades have been completed.
I moved from Seattle to Silverdale. Mary was able to locate my membership from Seattle and set me up here. I found her to be very personable and shared alot of her knowledge at this Y which
has helped me find my way around easier.
Everything! Classes, machines, walking track, swimming.
Enthusiastic staff and the variety of options
How friendly and helpful everyone was.
Give us a safe and friendly space to exercise
I love the staff.
Great people, clean environment, plenty of excercise options.
The staff, equipment, and the large facility
Love the choices of classes
The classes are wonderful and the instructors are great. The facility is kept very clean and all of the staff are friendly and helpful.
I miss the weekly art class
Wonderful facility staffed by great people.
The encouragement I receive from staff when I'm there. Also, the equipment as well as the facility are clean and well maintained.
I like the services and programs, they support Christian values, dedicated instructors, an energetic welcoming center, very impressive building and campus.
The mid-morning classes are great for parents with kids in schools, those taking a break from working from home, as well as retirees. I fall into the “young” retirees category and enjoy high energy, very challenging group exercise classes. I returned to Haselwood for this reason and my only disappointment is that there are no kickboxing classes during the mornings or early afternoons.
Beautiful facility.
Friendly staff.
I love the wide range of services and cleanliness.
I am disappointed at the lack of better use of social media to announce changes during the day so that people (mothers) can plan ahead and don't show up for cancellations.
In a military environment of your customers it’s important for full disclosure to help out.
Swimming Meeting Other Seniors
Clean & safe environment. Friendly & professional staff. I feel safe when I'm there because I see staff members walking around. Twice I've misplaced something & both times I got them back due to your staff taking the time to help me. I like that everyone has to be checked in to confirm membership. Great job!! Thank you!!
Great equipment. Very friendly staff and members