Member Testimonials
I love this place! Kind people wonderful equipment!
I joined primarily to play pickleball. There are numerous gym times at Haselwood YMCA dedicated for pickleball, which I really appreciate, and I've met lots of new friends playing there.
The instructors seem very well trained
Staff are uniformly helpful, friendly, and maintain the facility at an outstanding level.
They were so kind and helpful when we went in the first time. The facilities are amazing and we're looking forward to enjoying the many options/opportunities available! Thank you
As a disabled senior, the use of the pool is so valuable. I appreciate the friendliness of the employees and members.
Excercices for all age groups and friendly staff.
Bright, open, not congested, always clean and friendly staff. Wholesome gym experience
I like that I have many options for working out.
Jersey did an amazing job at making sure pool policy was being followed today!!! Thank you for keeping patrons safe!!! 10-03-2025
Great facility and staff.
It is clean, personnel are friendly and helpful. I feel safe because there is controlled access.
Pool, river walk
Classes for seniors
I like the wide range of things that I can participate and exercise with/on and the cherry attitude of the staff. In moving from the exercises I was doing at the facility on Bainbridge Island, I found that almost everything I was doing there can be done at the YMCA as well as many more things. It will take a while to branch out as I decided to start doing the same types of things I did there, such as resistance machines and exercise riding machines. I will in the future look for classes that I think may be of interest. In addition, the facility is well maintained.
The access to the swimming pool is very easy to get into and out of, whereas the other Y's in my area requires ladders to exit, which I'm unable to do.
Early morning hours for exercise. Not crowded.
Friendly staff for the most part. Clean- janitorial staff do a great job!
The classes are very good, especially the RIPPED and the ZUMBA classes. The RIPPED instructors, especially Heidi and Genean, are excellent. The Zumba instructor, Angela, is absolutely fabulous - she really puts a lot of work into preparing and leading the class, which is greatly appreciated. And, it's so FUN. Her classes are very well-attended. The Y should do everything it can to keep her, she is so good.
I appreciate it when the women's restrooms are clean. Sometimes they are not and the bathroom, specifically in the 2nd floor, smell of urine. I can imagine what the men's bathroom smells like.
What I don't like is, the communication could improve greatly. For example, improve communication of schedules for gym hours, holidays and shortened hours, class schedules and schedule/instructor changes, programming changes and changes affecting class schedules and locations.
Clean, good assistance when needed, appropriate hours of operation, and a clean and nice hot pool!
We’ve just started but so far we like all the pool. Excited to try some group classes and will also learn some of the weight machines. Also looking forward to the track; we like to walk and with winter coming the track will be nice
The 6 lane lap pool
Good location, easy parking, friendly helpful staff, great equipment (something for everyone), knowledgeable trainers and a great walking track!
Great facility and great employees.
It’s clean and the employees are extremely friendly. I have noticed the saddles in the spin class need to be replaced. Out of approximately 30 bikes 15 seats are ripped or torn and that makes for a very uncomfortable ride. Thank you
Facilities are always clean, people are friendly and professional.
This is a wonderful YMCA and I am very grateful it is part of our community. Clean, great pool area, great gym, rock climbing wall, etc.
Great exercising environment. Relaxing lounge areas and a great senior center on Mondays, Wednesdays and Fridays. Staff has been very courteous and polite. Any questions or concerns and they are very helpful in their responses.
Ability to choose a solo workout diving in with ear buds to a personal experience or a group class making new friends and struggling or succeeding to finish. And of course anything in between with a personal training session going on next to you or a birthday party for a child. Its a wonderful safe community to grow into your future self.
I would give a 10 of 10 because I am generally impressed by this facility. When I first signed up I was impressed by the cleanliness of the facility overall. The locker room appeared to be cleaned regularly. The Treadmills and other equipment looked clean and I even saw one team member on his hands and knees wiping down equipment more than once.
But in the last several months, I have noticed that the men's locker room is getting less and less attention. I note specific debris on the floor sometimes for more than a week. Lately the treadmills are getting dustier and dustier. Not sure who the cleaning crew is, but they have not been up to standards lately.
Also, I haven't seen tissues in the locker room dispenser for more than a few months now.