Member Testimonials
Friendly and more thorough training than in other branches
How many scheduling options there are AMA the length of the lessons
Encouraging atmosphere for learning. My kids have built so much confidence around the water through this program. Lots of scheduling options and affordable cost. Thank you!
The entire staff, including the janitorial, front desk, maintenance, etc, are consistently helpful, motivated, and friendly. It's a really nice place to go to, and to bring my granddaughter. I've never seen a better facility.
We love using haselwood ymca for our kids’ swimming lessons. While the younger kids have their lessons, the older ones can play in the pool and lazy river while they wait for their lessons to start. Great teachers and friendly staff.
Nice friendly atmosphere. I like the track and there are machines I can use
Devin was an amazing instructor towards my daughter. She was very attentive and kind to each child and met them exactly where they were even when my child was extremely shy. Thank you, Devin!
We have done a total of 6 swim sessions between our two boys. They have all been great and the boys' confidence in the water has skyrocketed. Although all the instructors have been great, I'd like to highlight ellianna. She was such a vital support in my 3 year olds confidence building and helped him gain such courage and focus while in the water.
The instructors are kind and knowledgeable. They help build my daughter’s self esteem while teaching her the skills she needs to be a confident, strong swimmer and she has fun every time she has a lesson.
The swim instructors are great with the kids.
Variety of classes
Clean and friendly!!!!!!!!!!!!!!!!!!!!!!!!
Yes
Variety of classes for different levels
Very welcoming staff, large equipment choices, great exercise options and very well maintained.
Absolutely LOVED the flowers at the front. Things like that make my day!
Plenty of activities to choose from, I like that there are good classes for beginners and senior. Wonderful place to exercise and everyone is very kind and helpful
Jersey, did/is doing a fabulous job! 3 swimmers coming along great.
Heidi was very helpful in helping our son enjoy the pool!
Awesome instruction, my kids are learning quickly and having fun. They look forward to class!
That you listen to your members
Clean and friendly.
Because oh Heidi, our son enjoys swimming. Thank you to Heidi and the YMCA swim instructors!
Beautiful facility w many options
Variety of equipment and staff. Love the pool and that it is available for so many hours
Staff is friendly and helpful. Place is clean
This YMCA is great, but I have the following feedback:
1. YMCA still has done NOTHING to address the "7 year old gap." Meaning, kids who are 7 basically can't do anything without their parents. They can't go into child watch, but they also can't get a swim band or do any exercising on their own. This is a huge problem, and although I have raised it NUMEROUS times, no one in authority has cared enough to ever discuss it with me or indicate a willingness to make some change in policy. This creates a hardship for many families with kids.
2. YMCA needs to do a better job making sure that the schedule on the app matches with the real life schedule at the location. I have had multiple times where I drove half an hour to get to the gym, only to learn upon arrival that the app was wrong and that the court was taken up by some other activity or organization. Huge waste of my time, and should be easy to fix.
3. There needs to be a rule for the court that when there are people waiting and wanting to play basketball, people can't monopolize the entire thing by demanding an entire-court-full-court game to exclusion of everyone else. The current system is a sort of anarchy where whoever asserts dominance gets to kick others off. The most efficient way to handle this is to require that groups use only half of the court, or a quarter of the court, when others are waiting and wanting to use the court. If 15 or 25 people all want to play, it's unfair and inefficient to let 10 people take up the entire court to the exclusion of everyone else. This should be a prominently visible posted rule in the court.
You may call me at Phone number removed, or email me at Email address removed
Sincerely,
Andrew McKenzie, Esq., member
The water aerobics classes. Love Teresa - keeps us moving, and makes things fun. Also, Holly is a great teacher.
Adult swim class today was very fun and productive.
Sierra was full of energy and transmitted that to all of us. She was very encouraging and celebrated every little accomplishment which gave us more confidence in the water. Kayden was very respectful and gave us lots of tips to feel more comfortable and confident in the water. He paid very close attention as we swam and then told us what we needed to work on and also what we were successful at.
They both make a great team!!
The facilities and the staff are great. The instructors know how to work with the babies & toddlers, and are actually teaching instead of just doing the acclimation