based on 9906 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Overpriced and the pictures on stage have a distinct red shift, altering the color of the graduate's hair (creating red highlights/streaks that do not exist in real life).
My photos came soaking wet and when I reached out for help I received no response despite numerous follow ups. I just want non ruined versions of my photos.
The pictures are nice, but the frame and shipping material were very poor quality. The frame was broken when I received it due to poor packaging. The frame and picture covering are plastic. Very disappointed I spent $55 on it. I don’t want a replacement. I will purchase a wood frame with a glass picture covering.
Way to expensive
I liked the different variety & candid photos.
Either ask students to remove their glasses are offer a free touch up on glare shots that are directly in the face. I understand wanting an extensive polish or to correct other blemishes or background incurring a charge, but the option to have at least one primary image clear of anything blocking the graduates facial features should be done as a courtesy, not a stacked charge.
Overpriced
For someone who wasn't at the graduation, the pictures were fantastic. However, very expensive.
I never received the pictures
The photos were great and decent prices! Thank you!
Easy to order and received quickly
Reasonably priced products. The website was easy to navigate.
Purchased the fridge magnets and they are tiny. I would have liked more transparency on the size.
The photographer that took the picture before I went on stage seemed annoyed and didnt let us really look in the mirror before he took the pic. The floor picture I was sent had someone in front of me almost fully covering me. I didn’t have any good walk up to the stage pictures.
Pics were very over exposed
Good quality. Too expensive. Thank you
I wished that the photographer had fixed details including how my hair sat, posing, and clothes laying down right. I feel like it was rushed and not made to look the best it could have, especially since I had to pay >$50 for a single picture that had no effort put into it.
Great pictures, fast delivery. No complaints
One picture was blurred. I assumed since it was still offered as a draft option, it would be cleaned up. My mistake.
Pretty good pictures taken.
The pictures are nice. My son likes them. They are clear and good photos. I like the group photos best.
I thought I asked for retouching. The shine in my daughter’s checks, chin and forehead are disappointing. She also looks super pale. Not happy with the quality of the photo I received.
The photos were great and there were a variety of poses and backgrounds to choose from. They were also delivered earlier than expected. Very happy.
The quality of the pictures are nothing short of amazing! Thank you
The images captured were mediocre. There were only 2 images I would even consider, and I ordered one. However, your prices are outrageous so I could only afford to purchase 2 5x7's of ONE image. Not only that, but during the ceremony, the photographers seemed very rude and as if we were an inconvenience to them. I'm not sure how you can make things right. I would have loved to have gotten both images I liked, however, I cannot afford them and I am sad that only 2 images were "salvagable" from this huge moment/accomplishment in my life.
Fast shipping
good quality
Photos are too expensive and slightly blurry