Graduation Foto
West Forest
Ypsilanti
MI 48197
United States

Average rating: 6.4 out of 10 based on 4040 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 24, 2024 — Rated 10 out of 10 by T.B. Graduation Foto
What do you like about our products and services?

Such an easy service to use. Quality of photos excellent. Fast!!

Report a concern   May 24, 2024 — Rated 5 out of 10 by B.B. Graduation Foto
How did we disappoint you and what can we do to make things right?

The pictures taken of my daughter were not that great. More from the side and not from the front and some had her eyes closed. Color was good, shipment was quick and photos arrived in great condition.

Report a concern   May 24, 2024 — Rated 10 out of 10 by J.W. Graduation Foto
What do you like about our products and services?

Lovely photos

Report a concern   May 24, 2024 — Rated 0 out of 10 by S.Y. Graduation Foto
How did we disappoint you and what can we do to make things right?

The lighting in the photos was terrible and my photo in front of the stage after walking was not uploaded and i couldn’t even buy the one i wanted. Many are blurry. Very disappointed

Report a concern   May 24, 2024 — Rated 10 out of 10 by T.B. Graduation Foto
What do you like about our products and services?

great

Report a concern   May 24, 2024 — Rated 10 out of 10 by A.M. Graduation Foto
What do you like about our products and services?

The pictures came out great and the quality was superb.

Report a concern   May 24, 2024 — Rated 2 out of 10 by A.P. Graduation Foto
How did we disappoint you and what can we do to make things right?

The photo's were mailed in a paper envelope that does not fit in a standard email box and they arrived wet and ruined. I would have at minimum thought someone would have put a plastic protective cover over them before mailing them.

Report a concern   May 24, 2024 — Rated 4 out of 10 by A.L. Graduation Foto
How did we disappoint you and what can we do to make things right?

Two of the three pictures I ordered are blurry. They did not look like that online.

Report a concern   May 24, 2024 — Rated 10 out of 10 by K.P. Graduation Foto
What do you like about our products and services?

Very easy to order

Report a concern   May 24, 2024 — Rated 10 out of 10 by M.L. Graduation Foto
What do you like about our products and services?

Quick and easy

Report a concern   May 24, 2024 — Rated 8 out of 10 by N.G. Graduation Foto
What could we do to improve?

Making them less expensive

Report a concern   May 24, 2024 — Rated 7 out of 10 by S.D. Graduation Foto
What could we do to improve?

The photos looked superimposed.
The quality of adding the backgrounds could be better

Report a concern   May 24, 2024 — Rated 10 out of 10 by C.K. Graduation Foto
What do you like about our products and services?

Quick and efficient.

Report a concern   May 24, 2024 — Rated 10 out of 10 by S.F. Graduation Foto
What do you like about our products and services?

Great pictures! THank you so much for capturing such a memorable moment!

Report a concern   May 24, 2024 — Rated 10 out of 10 by T.P. Graduation Foto
What do you like about our products and services?

I loved having photos taken during graduation that we couldn't take during the ceremony. They turned out great and arrived quickly.

Report a concern   May 24, 2024 — Rated 10 out of 10 by K.R. Graduation Foto
What do you like about our products and services?

Speedy service

Report a concern   May 24, 2024 — Rated 5 out of 10 by M.H. Graduation Foto
How did we disappoint you and what can we do to make things right?

Photos are too expensive

Report a concern   May 24, 2024 — Rated 8 out of 10 by S.B. Graduation Foto
What could we do to improve?

Prices seem high.

Report a concern   May 24, 2024 — Rated 10 out of 10 by V.E. Graduation Foto
What do you like about our products and services?

East to use and fast delivery

Report a concern   May 24, 2024 — Rated 10 out of 10 by M.H. Graduation Foto
What do you like about our products and services?

The quality of the product

Report a concern   May 24, 2024 — Rated 7 out of 10 by V.R. Graduation Foto
What could we do to improve?

The images do not print as clear as they show on screen when cropped. One of my images is completely blurry.

Report a concern   May 24, 2024 — Rated 7 out of 10 by M.K. Graduation Foto
What could we do to improve?

a little too high in price.

Report a concern   May 23, 2024 — Rated 5 out of 10 by K.H. Graduation Foto
How did we disappoint you and what can we do to make things right?

For me personally, I didn't need a package deal. So I opted for the individual photos. Thought they were a bit pricey for a 5x7 photo. Then I also had one I my group that was out of focus and non repairable. But you made things right by replacing with a different one.

Report a concern   May 23, 2024 — Rated 10 out of 10 by M.M. Graduation Foto
What do you like about our products and services?

As a former photographer, it’s nice to see a company handle this event so well. Love the pics!

Report a concern   May 23, 2024 — Rated 0 out of 10 by P.P. Graduation Foto
How did we disappoint you and what can we do to make things right?

The pictures are not very good. The picture was too wide and it was cutoff at the bottom, looking different than the example shown when purchasing.

Report a concern   May 23, 2024 — Rated 0 out of 10 by D.S. Graduation Foto
How did we disappoint you and what can we do to make things right?

I never received the photos.

Report a concern   May 23, 2024 — Rated 10 out of 10 by K.F. Graduation Foto
What do you like about our products and services?

Glad to get photos

Report a concern   May 23, 2024 — Rated 0 out of 10 by C.B. Graduation Foto
How did we disappoint you and what can we do to make things right?

I emailed you as soon as I got my prints in the mail. They were mangled and bent. No cardboard was used to protect the pictures and subsequently they are unusable. I want them reprinted and sent in a reinforced envelope. I attached pictures of how they arrived to my email.

EXTREEMLY dissapointed.
Name removed

Report a concern   May 23, 2024 — Rated 1 out of 10 by T.G. Graduation Foto
How did we disappoint you and what can we do to make things right?

The photo I ordered is very blurry. When I cropped and enlarged it on the computer, it looked fine. However when I received it, the photo was blurry.

Report a concern   May 23, 2024 — Rated 9 out of 10 by A.B. Graduation Foto
What do you like about our products and services?

It’s good but expensive too


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