based on 4304 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I am incredibly disappointed in the prices. I understand that as a business having healthy margins is attractive - but I simply can’t imagine that at ~$100 spend per student at 3,000+ students won’t cover the cost of having a few employees staff at the graduation for the day…
I feel for the low SES student who had to work for 4 years both in academia and the workforce to pay for their college, only to have the only photo available to them cost $60-$150 for a digital jpeg that cost less than a cent to take.
As a customer - I felt like I was forced to pay for the only photo from my graduation - in which parental and personal photographs were discouraged. This may be my colleges fault and I get that, but I was very dissatisfied with the cost of the photo.
Insanely expensive! I shouldn't be ripped off for one decent picture.
The price is terrible
The quality & multiple options.
Too pricey!
I felt that the description for the photo with the holder was either not accurate or simply deceptive; and the laminated piece was below expected quality. I liked the magnet though.
I recently had photos from Walmart and they were of better quality. I felt really disappointed!
Easy, fast, and good service!
I did not receive my digital photos and have no way to contact the company to find out where they are? I spent $100 and have nothing. Please help!
The price was to high for not receiving a physical picture.
My photos were bent
Good pictures.
I have no received my purchased images for a month now.
Poor photo quality and cropping.
Que Yego a tiempo en buenas condiciones lo recomiendo
offer more variety to make affordable packages.
So far, I have had to contact Graduation Foto twice to resend my pictures because both times I received them bent. The first time the pictures were bent mostly on the edges. They were packaged in very flimsy envelope/cardboard. The second time the envelope was more sturdy, but the pictures were bent in the middle. I am still waiting to hear from Graduation Foto to get the second replacement.
I paid 177 for a package and paid for touch up. Touch i is p for a blemish was not done nor did I get a digital download that was to be included
.
Quality and Simple to process / order / purchase!
There wasn't much choosing when buying packages, not a lot of flexibility. More choices and building packages would be preferred. I would have bought more if I could have built packages with choices, as this obviously saves people money. My pictures came within the timeframe stated, however, my pictures were bent from the mail. Not the photographers fault, but better packaging instead of an envelope could help with that. Overall, I loved the pictures, they did a great job and my girl looked beautiful.
Potentially bring the prices down and make it more affordable if possible. The more expensive, the less effective...
The pictures turned out great and order was received promptly. Very happy
I picked the best finish package and all it was, was a laminated photo. I expected better quality for the price. I do not know what would have came if I would have picked the mid package. A print with no laminate? I could have got the downloads and printed and laminated myself, this way I could have better quality prints if I choosed with all pics downloaded.
The photographer did a great job capturing the moment!
My daughter’s eyes were closed in the picture getting her diploma. Have more/better options.
They are beautiful pictures. The finish is beautiful as well. They were easy to order and shipped directly to my home pretty quickly.
Some of the backgrounds were pretty funny looking. Otherwise they were OK
Can you please have someone contact me, I haven’t received my photos yet.
I have not received my picture download.
I have gotten zero response from their customer service support regarding my order which I never received. Yet I was charged 3 weeks ago, and never received an email confirmation or receipt for my order either.
Way too expensive.