based on 4040 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
pictures looked great
One of my photos was completely blurry
Excellent photos. Also very fast delivery!
It was very easy and the pictures came out great!
Overpriced for quality. Students rushed through to the point of not being ready for the shot.
Customer service is very responsive and helpful.
Easy to navigate the site. And you save photos from previous graduations.
The cost is exorburant.
The timing and quality of the pictures was terrific.
I have been in contact with customer service. My daughter’s photo (Ella Last name removed) had bright white spots on her cheeks and forehead. I paid for retouching and it did not happen at all. I spoke by email to Emily in customer service and sent her a picture of the supposedly retouched photo. She has not gotten back to me regarding the photo or any way to make it right. I ordered an 8x10 and a 5x7 and paid for retouching on both.
There was confusion when my daughter was in line during graduation and was moved through the line quickly and her eyes were closed in the picture. She was very upset. I did order the picture to have something to remember the date but they are in a drawer because she does not want them displayed. She knew at the time they would probably come back closed and when she told the person taking the picture they did not help or care. A second picture should have been taken. Very disappointing!
Incredibly expensive for a digital photo. Pricing is stupid high just because you guys have a local monopoly on the graduation ceremony. You should be ashamed.
The photos were stupid expensive.
Photo was fine but arrived damaged/bent.
More secure mailing package would be a good idea
We had other people covered on our session
Too expensive
Not that professional
magnet pictures were terrible, not worth the price, not even worth buying. horrible quality
Convenient and quick selection, order and delivery process!
I thought the pictures turned out great and were reasonably priced!
Everything. Perfect service, perfect pictures. Super fast shipping. Thanks
It was very easy to do and the pictures were great!
Clarity and speedy delivery
The photos were very clear and reflected the moment captured in a up close and personal way .
Photos printed out wonderful.
You are way overpriced. $50 of one download. It’s ridiculous.
I ordered my photos right away and a super happy with them. However after ordering I still received multiple texts reminding me to order. Which I eventually unsubscribed to but once an order is placed it should stop those texts. The pictures are BEAUTIFUL
The pictures are so expensive
Not enough photos taken to choose from and way over priced
Great quality and three choices of poses…
My graphic (gif) did not contain my school logo. I went back to see if I missed uploading anything and the version I ordered did not have a place to input anything other than my personal information. So my graphics just shows my picture and name. Nothing about degree or school or anything. I paid $20 for a moving picture of myself with nothing to do with graduation.
Customer service can be better.