Customer Testimonials

I had a question about the minimum usage charge (MUC) and Lynn at the office kindly and clearly explained that for low propane users such as us, it serves as a sort of annual rental and insurance fee. Ostermans does not charge a monthly rental fee as standard (unlike other providers). She gave me a suggestion that may help avoid the fee for this year.

I’ve been a customer since 1993 and I’m very pleased with the service that I always receive. A good company to do business with that always appreciates its loyal costumers.

Dependable service.

Time, responsibility ,security and professionalism

Auto delivery always works since the double tank was installed: don't have to call.

I just do not have time to expend reasons why; but let it suffice that I have been totally satisfied with your company.

Simple and clear instructions on delivery and online portal

The people at Osterman's are caring, helpful and professional! They are here when we need them and they do a great job at an affordable price.

Very good and personal customer service

Great Service Very Reliable

timely and easy delivery. pleasant and efficient communications with the office.

Dealing with you has been easy for the last 10 years.

Rapid response and automatic refills.

I like your work with fuel assistance which requires lots of little steps. So Thanks

You guys are great!

I called left a message

Received a call the next day, lady was very nice

Delivery same day

I checked delivery, gauge that night, I’m good for another several months

Great service the old fashion way of doing business, phone call and a person called me back and did what they said they would do…

I run a property management business, it’s all about people. Thank you, keep doing what you are doing. Best - First name removed

Had a problem with no heat made a call and they came out that day a took care of the problem

Reasonable price and excellent customer service.

Customer service response is excellent.
Timely delivery when needed.

Prompt and responsive

Dependable, reasonably priced, friendly service

Excellent Service , We have automatic delivery and you are always right on time. No Complaints so Thank You.

Delivery is seamless and billing is straightforward.

quick service , tank monitored electronically

Excellent thank you

Osterman checks on my fuel and makes sure I don’t run out. I can go on their Website to see how full my tank is. I never run out. They are always on top of my fuel tank.

I’m happy that delivery often happens before storms are on their way or before extreme cold temperatures are predicted. I’ve always depended on this service and recommend it.

Reliable service with respectable delivery men with proper pricing guaranteed.

Driver was professional, courteous and kind

I never ran out of propane. I can always speak with someone when I need to.