Osterman Propane
22 Legate Hill Road
Sterling
MA 01564
United States

Customer Testimonials

Report a concern   June 14, 2024 — Rated 10 out of 10 by Janet Mccarthy Osterman Propane
What do you like about our products and services?

Timely

Report a concern   June 13, 2024 — Rated 10 out of 10 by Leroy Salvi Osterman Propane
What do you like about our products and services?

Assume all propane is rated equal ; so, it would your awesome in house customer service people !! YUP ; that’s it !!!

Report a concern   June 13, 2024 — Rated 9 out of 10 by P.A. Osterman Propane
What do you like about our products and services?

Easy to order. Price is reasonable. Billing is simple.

Report a concern   June 13, 2024 — Rated 10 out of 10 by V.B. Osterman Propane
What do you like about our products and services?

Everyone so friendly and helpful

Report a concern   June 12, 2024 — Rated 10 out of 10 by K.K. Osterman Propane
What do you like about our products and services?

https://feedback.listen360.com/en/Phone number removedPhone number removed90/begin?auth_key=lcrblervbbbfjtnk&recommendation_likelihood=10

very easy to make payments arrangements with.

Report a concern   June 12, 2024 — Rated 10 out of 10 by Michael Palis Osterman Propane
What do you like about our products and services?

Excellent Service and Ontime Deliveries!

Report a concern   June 9, 2024 — Rated 10 out of 10 by C.M. Osterman Propane
What do you like about our products and services?

N/A.

Report a concern   June 8, 2024 — Rated 10 out of 10 by R.M. Osterman Propane
What do you like about our products and services?

Very nice delivery man

Report a concern   June 8, 2024 — Rated 10 out of 10 by R.L. Osterman Propane
What do you like about our products and services?

We have always been refilled when we are approximately at a 30% level. As snowbirds that spend the winter in Florida, we like being able to remotely monitor our fuel levels.

Report a concern   June 6, 2024 — Rated 9 out of 10 by Tim and Kristie Barr-Ayres Osterman Propane
What do you like about our products and services?

Their service was quick and proffessional

Report a concern   June 3, 2024 — Rated 10 out of 10 by D.A.L.C. Osterman Propane
What do you like about our products and services?

We are happy with the service and we like that you leave a bill with and envelope so we can pay you more efficiently.
Thank you.

Report a concern   June 2, 2024 — Rated 10 out of 10 by Lori Chabot Osterman Propane
What do you like about our products and services?

The service is fantastic. They’ve been very accommodating with us when we had to reschedule an appointment. All employees I’ve had contact with are so kind and helpful.

Report a concern   June 1, 2024 — Rated 10 out of 10 by B.A.G.L. Osterman Propane
What do you like about our products and services?

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Report a concern   May 30, 2024 — Rated 9 out of 10 by R.F. Osterman Propane
What do you like about our products and services?

Customer service is outstanding.

Report a concern   May 30, 2024 — Rated 10 out of 10 by D.M. Osterman Propane
What do you like about our products and services?

Very easy to do business with! Always makes sure we are filled up and ready.

Report a concern   May 29, 2024 — Rated 10 out of 10 by Tom Schonhoff Osterman Propane
What do you like about our products and services?

Convenient

Report a concern   May 25, 2024 — Rated 10 out of 10 by K.S.B. Osterman Propane
What do you like about our products and services?

Service and drivers

Report a concern   May 24, 2024 — Rated 10 out of 10 by D.S. Osterman Propane
What do you like about our products and services?

When called for help with my account access, the agent was very helpful, friendly, and knowledgeable. Request for service was responded to the next day. Thank you,

Report a concern   May 23, 2024 — Rated 10 out of 10 by R.B.S. Osterman Propane
What do you like about our products and services?

Excellent service and capable employees.

Report a concern   May 19, 2024 — Rated 10 out of 10 by E.A.J.C. Osterman Propane
What do you like about our products and services?

We have no need to worry as serviceis excellent and we appreciate the automatic delivery!

Report a concern   May 19, 2024 — Rated 10 out of 10 by Joann a. Ducharme Osterman Propane
What do you like about our products and services?

Our service person is always friendly on time and fixing our problems right away. Great access to your company I'm been a loyal customer for years.

Report a concern   May 16, 2024 — Rated 10 out of 10 by A.A.P.F. Osterman Propane
What do you like about our products and services?

Efficient, helpful, friendly!

Report a concern   May 16, 2024 — Rated 9 out of 10 by P.C. Osterman Propane
What do you like about our products and services?

Consistency and promptness

Report a concern   May 12, 2024 — Rated 10 out of 10 by R.C.B. Osterman Propane
What do you like about our products and services?

Propane deliveries always on time.

Report a concern   May 11, 2024 — Rated 9 out of 10 by G.A.M.A.M. Osterman Propane
What do you like about our products and services?

Many different payment options

Report a concern   May 11, 2024 — Rated 10 out of 10 by M.A.M.K.M. Osterman Propane
What do you like about our products and services?

Prompt delivery. Never an issue.

Report a concern   May 9, 2024 — Rated 10 out of 10 by K.B.A.J.L. Osterman Propane
What do you like about our products and services?

A representative reached out directly and provided useful information about specialized plans to help decrease/stabilize costs across the year. Very helpful, with excellent follow-up to a comment I had left on a survey. It is rare to see this level of customer service in this day and age. Many thanks for your help.

The portal is quite useful, and I plan to use it more regularly going forward.

Our local delivery has always been superb: respectful, careful, and conscientious about closing gates!

Report a concern   May 9, 2024 — Rated 10 out of 10 by Alexandra Evans Osterman Propane
What do you like about our products and services?

Love the auto refills. Newsletter is good. Happy with service.

Report a concern   May 3, 2024 — Rated 10 out of 10 by L.K. Osterman Propane
What do you like about our products and services?

Beth was so helpful to me, explaining questions I had about my account. My husband had recently passed and Beth was so understanding. Personal and caring service like this goes a long way.

Report a concern   May 3, 2024 — Rated 10 out of 10 by R.C. Osterman Propane
What do you like about our products and services?

The service is excellent. Now if we can only get the price down. Hopefully a new pro energy administration will help with that.


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