Osterman Propane
22 Legate Hill Road
Sterling
MA 01564
United States

Customer Testimonials

Report a concern   January 7, 2024 — Rated 9 out of 10 by R.A.S.M. Osterman Propane
What do you like about our products and services?

Responsive to customer requests. Driver very friendly and courteous.

Report a concern   January 7, 2024 — Rated 10 out of 10 by C.W. Osterman Propane
What do you like about our products and services?

You answer the phone.
Report a concern   January 6, 2024 — Rated 10 out of 10 by M.M. Osterman Propane
What do you like about our products and services?

Very responsive

Report a concern   January 6, 2024 — Rated 10 out of 10 by R.M. Osterman Propane
What do you like about our products and services?

You come when you say you will come. However - I HATE your new minimum yearly delivery charge. I think that was very underhanded to implement.

Report a concern   January 6, 2024 — Rated 10 out of 10 by D.V.B. Osterman Propane
What do you like about our products and services?

Automatic deliveries

Report a concern   January 5, 2024 — Rated 10 out of 10 by E.A.J.D. Osterman Propane
What do you like about our products and services?

Simple
Report a concern   January 5, 2024 — Rated 10 out of 10 by C.J. Osterman Propane
What do you like about our products and services?

Whenever I call for a propane fill up the representative is always pleasant and I get my delivery as promised within 5 days.

Report a concern   January 4, 2024 — Rated 10 out of 10 by L.C.Q. Osterman Propane
What do you like about our products and services?

very responsive- excellent customer service
Report a concern   January 2, 2024 — Rated 10 out of 10 by N.A.S.I. Osterman Propane
What do you like about our products and services?

All around great!
drivers & admin.
Report a concern   January 2, 2024 — Rated 10 out of 10 by D.T. Osterman Propane
What do you like about our products and services?

Great work.
Report a concern   December 31, 2023 — Rated 10 out of 10 by N.T.A. Osterman Propane
What do you like about our products and services?

Dependable
Report a concern   December 31, 2023 — Rated 10 out of 10 by M.D. Osterman Propane
What do you like about our products and services?

Prompt service

Report a concern   December 31, 2023 — Rated 10 out of 10 by C.V. Osterman Propane
What do you like about our products and services?

You always listen to customers. When I requested that you might want to fill up both tanks before the snow, so I didn't have to shovel the path, YOU did it.
always there for us for so many years.
thank you.
Report a concern   December 31, 2023 — Rated 10 out of 10 by B.S.A.M.T. Osterman Propane
What do you like about our products and services?

Reliable
Report a concern   December 31, 2023 — Rated 10 out of 10 by C.H. Osterman Propane
What do you like about our products and services?

Always on time and responsive when needed
Report a concern   December 28, 2023 — Rated 10 out of 10 by D.A.A.S. Osterman Propane
What do you like about our products and services?

Recent service was complicated. Tim McGinn coordinated the project and made it happen. We received great, friendly, timely, high quality service at an fair price. Could not have been happier when Kevin Stanley and his talented assistant completed the work.
Report a concern   December 27, 2023 — Rated 10 out of 10 by M.A.S.C. Osterman Propane
What do you like about our products and services?

The delivery men are always nice and come within a few days of ordering.
Report a concern   December 26, 2023 — Rated 10 out of 10 by G.M. Osterman Propane
What do you like about our products and services?

Timely delivery.
Report a concern   December 25, 2023 — Rated 10 out of 10 by M.O. Osterman Propane
What do you like about our products and services?

You are always there for us.

Report a concern   December 23, 2023 — Rated 10 out of 10 by J.E. Osterman Propane
What do you like about our products and services?

Your prompt refill for me, a new customer was appreciated.

Report a concern   December 23, 2023 — Rated 10 out of 10 by C.D. Osterman Propane
What do you like about our products and services?

Everything
Report a concern   December 23, 2023 — Rated 10 out of 10 by D.W. Osterman Propane
What do you like about our products and services?

Delivery has always been prompt and the propane price are very reasonable!
Never had a problem

Report a concern   December 23, 2023 — Rated 10 out of 10 by J.S. Osterman Propane
What do you like about our products and services?

Great customer service🙏🏻
Thank you Beth for taking care of us as I was a little nervous about a delivery before Christmas 🎄
Report a concern   December 22, 2023 — Rated 10 out of 10 by B.A.P.G. Osterman Propane
What do you like about our products and services?

Thank you for addressing my concerns and being very responsive!
Report a concern   December 22, 2023 — Rated 10 out of 10 by J.A. Osterman Propane
What do you like about our products and services?

Everything !! Excellent company with service dept and staff that is second to none !!

Report a concern   December 21, 2023 — Rated 10 out of 10 by S.C. Osterman Propane
What do you like about our products and services?

Quick on time delivery when we need the most!!
Report a concern   December 21, 2023 — Rated 10 out of 10 by M.K. Osterman Propane
What do you like about our products and services?

quick to respond when tank was low.
Great customer service staff in our area!
Report a concern   December 20, 2023 — Rated 10 out of 10 by P.H. Osterman Propane
What do you like about our products and services?

I like that you monitor my gas tank level and I don't have to call you to come out and I especially like that you text me after you've been out and let me know how many gallons of propane I received and what the cost is. I think you have really good propane prices, especially this year, and I like the prepayment option.

Report a concern   December 20, 2023 — Rated 10 out of 10 by J.A.M.B. Osterman Propane
What do you like about our products and services?

Just overall good experience since converting to propane with you.
Report a concern   December 20, 2023 — Rated 10 out of 10 by D.M. Osterman Propane
What do you like about our products and services?

I have worked with other suppliers of propane for our home. Osterman is the best when it comes to customer service!

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