Customer Testimonials

Simple and clear instructions on delivery and online portal

The people at Osterman's are caring, helpful and professional! They are here when we need them and they do a great job at an affordable price.

Very good and personal customer service

Great Service Very Reliable

timely and easy delivery. pleasant and efficient communications with the office.

Dealing with you has been easy for the last 10 years.

Rapid response and automatic refills.

I like your work with fuel assistance which requires lots of little steps. So Thanks

You guys are great!

I called left a message

Received a call the next day, lady was very nice

Delivery same day

I checked delivery, gauge that night, I’m good for another several months

Great service the old fashion way of doing business, phone call and a person called me back and did what they said they would do…

I run a property management business, it’s all about people. Thank you, keep doing what you are doing. Best - First name removed

Had a problem with no heat made a call and they came out that day a took care of the problem

Reasonable price and excellent customer service.

Customer service response is excellent.
Timely delivery when needed.

Prompt and responsive

Dependable, reasonably priced, friendly service

Excellent Service , We have automatic delivery and you are always right on time. No Complaints so Thank You.

Delivery is seamless and billing is straightforward.

quick service , tank monitored electronically

Excellent thank you

Osterman checks on my fuel and makes sure I don’t run out. I can go on their Website to see how full my tank is. I never run out. They are always on top of my fuel tank.

I’m happy that delivery often happens before storms are on their way or before extreme cold temperatures are predicted. I’ve always depended on this service and recommend it.

Reliable service with respectable delivery men with proper pricing guaranteed.

Driver was professional, courteous and kind

I never ran out of propane. I can always speak with someone when I need to.

You get the job done without me having to call with your automatic delivery - love that!

I don’t have to think about it!

You came when I called

Your staff including drivers who are friendly and courteous

Highly recommended because the office knows how to resolve issues quickly. Like filling the wrong tank and when addressed, crediting that mistake off the bill.

I’ve been with Osterman for almost 19 years. I’ve always received a high-level of service. I try not to be a nuisance. I only call when I need a fill and I have a small home that the only source is Osterman Propane. I will continue to use Osterman, as they have always worked with me.
Every time I call Osterman Propane they have been so helpful. I’m glad that I can be associated with such a great company. Beth is my favorite at Osterman.