- Phone: 800- 348-1812
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Customer Testimonials
service
Like the service, drivers are friendly and professional. Like the new billing system, and Like the price.
Your service has always been spot on. Here we are ready to start another heating season and like clockwork your truck is in the driveway with the first fill-up of the season. Thanks
Osterman has been great to work with. They have a new monitoring devise which
tracks our usage and keeps us at a comfortable level without calling and worry. I'm Bob from Holden and approve this message.
Very attentive to my request
Reliable deliveries
I actually spoke to a person who quickly responded to my problem and sent a trained friendly technician to check my problem.
The customer service person I talked to was great!!
When I call for a fill, I get a polite and friendly representative and I usually get my tank filled within 1 week. I had a misunderstanding this past week on the fill but when I re-called they came back to fill my tank the next day.
You show up. Never a problem.
Quick service long time customer
You have live customer service. Customers can talk to a real person and get an answer. And you're always polite and cordial on the phone. That is a big, big thing in your favor. People are tired of talking into a telephone message machine at the other end or a machine that guides you to press this button or that button.
Pleasant delivery people
Both Keith, the driver/delivery man and Kyle, the person who setup and tested the tanks, were very friendly, helpful and professional. And Beth, Dawn and Deb in the office were also very professional and helpful in getting delivery scheduled and other details, answering my questions and working with me and the field team.
Always easy to contact and timely service on all requests! Never had a problem.
We don't use a lot of propane, but service is always prompt and friendly when we need it.
Thank you! On time, Very nice costumer service.
Quick responsive service
Service is prompt when requested. Friendly
Automatic delivery
Osterman Propane delivers propane fuel automatically and reliably when needed to ensure that the tank is never empty.
Very happy over many with service!!!
You listen to our concerns about pricing at Eagle Ridge
Like the budget plan and the regular fills
Easy
The delivery gentlemen are all very nice and ALWAYS remember to tie my gate closed when they leave to protect my Golden Retriever.
We see Osterman delivery trucks go by our trailer many times a month delivering to one trailer at a time. I've often asked myself, why doesn't your company adapt a better schedule with the trailers in our park, to deliver to all of them a couple times at year at once. This would save time in you having to schedule each trailer at a time and help your customers not receive the $100.00 bill for not using enough propane during the year. We know it's because you have to pay your drivers for time of deliveries, but if they were all scheduled for the same time, you might be able to eliminate this charge completely.
Fairly priced product, auto delivery is nice.
Always there for my needs and very prompt is delivering as promised. Been with Osterman for 16 years and plan to stay forever!
its been good-