Member Testimonials

IT IS ACCESSIBLE AND THE STAFF ARE VERY FRIENDLY AND HELPFUL

I enjoy the variety of pool classes and the helpful , cheerful instructors 👍❗️

The Northwest Y has everything a person needs to help them live a healthy life. From the gym to the variety of pools it is the best

The staff is friendly and very helpful. The classes meet my needs. The pools are wonderful.

Friendly staff, very clean, many choices of classes, events…..

All of the options available (swimming, gym, classes, etc.)

Friendliest people of all the Ys--the front desk, the lifeguards, the trainers in the gym. I've always been greeted in a friendly but not fake manner; I've always been listened to with respect when I had feedback to give. I really appreciate them.
Also, it's super clean. The women's locker room and the showers are (almost) always clean.
AND, there is often a lap lane open to swim in. Not always, but often.

I really appreciate having the indoor track available.

It's possible to meet a friend on a rainy or cold CNY day. Before our schedules got too crazy we were meeting at lunch at least 3 days a week for about 4 months. Walking side by side on treadmills just wouldn't be the same.

It also makes walking with a little one possible. Often I see moms with strollers. That would not be an option otherwise.

Front desk staff are phenomenal! Helpful, friendly, and very patient!

best gym ever staff are very friendly and helpful

The instructors, the staff, the facility and the classes are phenomenal!

Kindness and helpfulness of staff, cleanliness of facility, convenience of location.

Baldwinsville is nice all the rest need updated asap Baldwinsville needs a real hot tub

I love the aquatic pools and try to swim laps 3 times a week.

Friendly, clean. Instructors excellent

Friendly - helpful with scheduling at front desk - great kids swim instructors

Friendly receptionist-pickleball. Many exercises available for me, over 80.

Staff are friendly. Building is clean. Location is nearby.

I Love taking my grandkids there. We always have a great time playing on the open field

The employees are very friendly and helpful. I think there needs to be more security and there should be zero tolerance on foul language on the basketball courts.

Friendships and facilities.

Good location.
Friendly helpful staff.
My insurance covers my membership.

Clean and up to date facilities. Met a nice group of people at pickelball

The family atmosphere is so great and the staff are very friendly and helpful. Also the variety of exercise options are wonderful.

Stephen (the new aquatics director) is fantastic! Always knowledgeable and helpful.

Enjoying theYMCA indoor track is great during winter months.
Sad that there is a problem with thefts hopefully this can be resolved

I like that you offer water exercise classes in warmer water.

The Sauna!!! And everything attached to it.

Steam room

Very friendly welcoming people attending the front desk - in fact the entire staff. They are always smiling and receptive to suggestions. The facility is clean and well maintained and the gym equipment is varied and plentiful.