Member Testimonials
I was new to this branch and wanted to use the pool. The welcome desk staff member I talked to was very helpful. He answered my questions and gave me clear directions to the locker room. The facilities were clean and easily accessible. Overall experience was very good.
Helpful Staff ...clean and weii organized
The staff was very friendly
Staff are very friendly and helpful. Class teachers are also.
Very nice and clean
maybe have more open basketball during week on at least 2 courts.
the walking track !!!
Awesome place immaculate so much going on
Very friendly people and very nice place
- It offers a variety of programs
- It's clean
- the employees are friendly and helpful
- It has three pools
- the hours are great
- everyone can find something they enjoy doing, from children to seniors
Very nice,and clean!
Love the track. Lots of various machines. Very clean and employees are friendly and helpful if needed. Will definitely re-sign when it is time.
Clean beautiful facility!
Love the pool!!!
Very fr
Very much a community. classes available for all ages and abilities, motivatiing…
The indoor track; friendly, helpful staff
The facility is very clean and even with a very large attendance does not feel crowded.
Friendly, clean, large, offers great classes
There are plenty of activities or machines to choose from to help with my health goals
Friendly and knowledgeable staff, Clean facility
The Northwest YMCA is always very clean. I like the equipment and the variety of classes for all age groups. I also like the walking track and the pool.
I enjoy the high quality of the classes and instructors; the facilities are kept very clean
This was my first visit to your branch, and the entire experience was great! My daughter loves the lazy river and pool activities. Everything was clean and the staff was pleasant and attentive. We are moving to the Baldwinsville area next month so we will definitely become regular visitors!
Clean friendly and awesome instructors in yoga classes
I love the forever fit classes and EGym!
E machines and variety of classes
great facility but it is getting dirty for the first-time since opened....around the equipment, the stairways etc.
The Aquatics department is very well run and clean

Swim lessons have been effective and well organized.
The times for open swim, therapy & activity pool provide flexibility for families
Drop in childcare has been a positive experience and also well organized
Fitness center is clean, organized and usually has enough equipment/space to get your intended workout completed.