Member Testimonials
Friendly and attentive staff, and the facility is very clean
Cleanliness, friendliness, options for working out, good options for lap swimming times.
Pools, lazy river and all places for kids to play
Friendly staff, clean facilities, many classes/courses available. Love the indoor track.
Great place for a great workout, friendly staff & safe environment
There is something to do for everyone at every age. My family uses the Y and enjoys it fully.
Staff is very friendly & helpful!!
very clean.. many classes to choose from various workout machines to also work out on. I love the track . The track you can use it to your own pace if you want a jog or just walk slow. I wish they would get Zumba back during the morning time or even earlier afternoon. It's difficult to go to classes later in the day like five or so I do miss that a lot..
The staff are friendly and the facility is very clean. I have met some new friends also.
The front staff are always welcoming and helpful.
Piano lessons were very good from Joyce.
Variety of activities
The Northwest Family YMCA is phenomenal in all the programs, staff and facilities. Olivia, Hope and the lifeguards along with instructors are amazing and professional. The programs in Aqua, Active Older Adults and all classes have phenomenal instructors including Dawn and Denise along with the Aqua Dance Party instructor. The EGym is a great addition too. The staff at the desk go out of their way to make sure that you have a great experience as do all the staff. It is great to see “Walk with a Doc” again on the track. The Senior Fair was informational and the Wellness/Cancer educational classes upstairs. Being able to have conversations with coffee in the lobby is appreciated. Special events are always well organized.
The staff is helpful and friendly. The facility is well maintained
Great facility. A lot to do for a family of all ages.
Beautiful facility with wonderful staff!
I love your facility. The equipment is great, the staff is friendly and professional.
One thing I do want to mention is finding a transgender man naked man in the locker room, that is not acceptable. It should be dealt with.
Even though we live in North Syracuse, we go to Baldwinsville because there is the track where we walk. It's always clean and inviting. We enjoy going there. We go in the evenings, and it's never so crowded that it's not enjoyable. The staff is always friendly and helpful.
The people
Its a very welcoming environment with very friendly staff. They have all the equipment that I need.
Plenty of exercise opportunities for most ages.
Cleanliness, friendliness of staff, I love EGym.
Always clean, extensive variety of fitness equipment, pleasant staff, offers everything one could want in a fitness center
It is very well run. Always clean.
Therapy pool is an amazing option for all ages.
Lots of variety and classes. Very clean
Egym
Its an excellent facility and well maintained. great for our community!
Pool not over chlorinated like others or the closer ymca
It’s close to my home and offers a variety of exercise options.
Exercise classes & pickleball also wonderful staff.
The Northwest YMCA is a diverse, welcoming community. There are group exercise classes to meet every level and caring instructors to guide your movement. Every body can find a perfect fit at the y !
A wide variety of activities