Northwest

Member Testimonials

Report a concern   May 6, 2024 — Rated 10 out of 10 by M.D. Northwest Family YMCA
What do you like about your Northwest Family YMCA experience?

Wonderful facility! Clean! Friendly staff

Report a concern   April 15, 2024 — Rated 10 out of 10 by Clarence Taylor Northwest Family YMCA
What do you like about your Northwest Family YMCA experience?

I love the swimming pool , the weight room on the first floor and the equipment and machines on the second floor.

Report a concern   April 15, 2024 — Rated 10 out of 10 by C.K. Northwest Family YMCA
What do you like about your Northwest Family YMCA experience?

The staff is friendly and helpful

Report a concern   April 15, 2024 — Rated 10 out of 10 by Michele Kloc Northwest Family YMCA
What do you like about your Northwest Family YMCA experience?

People are friendly and group exercise classes have been great. Just came back after Covid and very happy that I did.

Report a concern   April 15, 2024 — Rated 10 out of 10 by P.L. Northwest Family YMCA
What do you like about your Northwest Family YMCA experience?

The cleanliness of the facilities and many amenities set it apart. It’s also not overly crowded and easy to get on equipment.

Report a concern   April 14, 2024 — Rated 10 out of 10 by Graham Buschor Northwest Family YMCA
What do you like about your Northwest Family YMCA experience?

Staff is great!

Report a concern   April 10, 2024 — Rated 10 out of 10 by S.N. Northwest Family YMCA
What do you like about your Northwest Family YMCA experience?

Have met nice people and all the people that work there are nice.

Report a concern   April 10, 2024 — Rated 10 out of 10 by K.S. Northwest Family YMCA
What do you like about your Northwest Family YMCA experience?

Everything!!!!!!!

Report a concern   April 9, 2024 — Rated 10 out of 10 by K.D. Northwest Family YMCA
What do you like about your Northwest Family YMCA experience?

Staff was very friendly and very clean.

Report a concern   April 9, 2024 — Rated 10 out of 10 by M.S. Northwest Family YMCA
What do you like about your Northwest Family YMCA experience?

Friendly staff. Clean equipment. Quiet environment. Just to name a few!

Report a concern   April 8, 2024 — Rated 10 out of 10 by D.B. Northwest Family YMCA
What do you like about your Northwest Family YMCA experience?

The facility is kept clean, and the staff are very welcoming. There are plenty of classes to take in. The machines are kept in excellent shape.

Report a concern   April 8, 2024 — Rated 10 out of 10 by D.F. Northwest Family YMCA
What do you like about your Northwest Family YMCA experience?

it is clean, with a big variety of programs for all ages and fitness goals.There is a huge selection of machines and workout equipment, and it is well-staffed with people to help and show how to use the various machines. I can't think of anything negative....my experiences are all positive and I look forward to going.

Report a concern   April 8, 2024 — Rated 10 out of 10 by Linda Brown Northwest Family YMCA
What do you like about your Northwest Family YMCA experience?

Staff positive, very helpful. Pool clean , well maintained

Report a concern   April 5, 2024 — Rated 10 out of 10 by S.W. Northwest Family YMCA
What do you like about your Northwest Family YMCA experience?

It is comfortable for all age groups. There is no judgement

Report a concern   April 4, 2024 — Rated 10 out of 10 by K.A.C. Northwest Family YMCA
What do you like about your Northwest Family YMCA experience?

Being greeted by friendly helpful staff when I come in and leave

Report a concern   April 3, 2024 — Rated 9 out of 10 by T.H. Northwest Family YMCA
What do you like about your Northwest Family YMCA experience?

Great facility and I love the running track. I wish they had more swimming classes on Saturday mornings.

Report a concern   April 2, 2024 — Rated 10 out of 10 by S.F. Northwest Family YMCA
What do you like about your Northwest Family YMCA experience?

Friendly staff, good classes,instructors and times,varieties.

Report a concern   April 2, 2024 — Rated 9 out of 10 by Stuart Farnham Northwest Family YMCA
What do you like about your Northwest Family YMCA experience?

I enjoy the Y year around but have become an avid Pickleballer over the last year or so. Just throwing an idea out there: It wouldn't be too expensive to convert some of your parking space into outdoor courts to compete with the local parks who lure away a lot of your members during the summer months.

Report a concern   April 2, 2024 — Rated 10 out of 10 by S.O. Northwest Family YMCA
What do you like about your Northwest Family YMCA experience?

I love the track & also the therapy pool. The staff is very friendly & willing to help.

Report a concern   April 2, 2024 — Rated 10 out of 10 by Katherine Starr Northwest Family YMCA
What do you like about your Northwest Family YMCA experience?

Friendly staff
Therapy pool
Steam room

Report a concern   April 2, 2024 — Rated 9 out of 10 by H.G. Northwest Family YMCA
What do you like about your Northwest Family YMCA experience?

The space and the calmness. The facilities. The Sauna. The employees.

Report a concern   April 2, 2024 — Rated 9 out of 10 by V.L. Northwest Family YMCA
What do you like about your Northwest Family YMCA experience?

Friendly. Inclusive. Helps the community.

Report a concern   April 2, 2024 — Rated 10 out of 10 by S.A. Northwest Family YMCA
What do you like about your Northwest Family YMCA experience?

The people are really nice there!

Report a concern   April 2, 2024 — Rated 9 out of 10 by G.M. Northwest Family YMCA
What do you like about your Northwest Family YMCA experience?

convenience, friendliness, pickleball

Report a concern   March 30, 2024 — Rated 10 out of 10 by F.V. Northwest Family YMCA
What do you like about your Northwest Family YMCA experience?

I use the facility almost every weekday in the summer and when the pool is closed at Hall Welsh, it provides everything I am looking for, the employees are friendly and helpful, never really have any issues

Report a concern   March 28, 2024 — Rated 10 out of 10 by B.R. Northwest Family YMCA
What do you like about your Northwest Family YMCA experience?

The variety of swimming programs available and the cleanliness of the facilities! All the he staff are generously helpful and kind!!

Report a concern   March 28, 2024 — Rated 10 out of 10 by D.N. Northwest Family YMCA
What do you like about your Northwest Family YMCA experience?

Variety of activities

Report a concern   March 27, 2024 — Rated 10 out of 10 by Donna Bernardini-Carr Northwest Family YMCA
What do you like about your Northwest Family YMCA experience?

The facility is clean and comfortable…the instructors are talented and patient.

Report a concern   March 27, 2024 — Rated 9 out of 10 by B.D. Northwest Family YMCA
What do you like about your Northwest Family YMCA experience?

The front desk staff is personable and friendly!
The Aquatics Team is an enigma. Let me explain, Most of the staff (lifeguards) are OK and some will actually speak to you but the majority are standoffish and just downright rude. I believe this attitude stems directly from the leadership of the department. That woman hides in her office, rarely (in my experience) addresses the membership and when you have a legitimate concern either ignores you or dismisses you. The woman is surly and uncaring and yet will explain to anyone that converses with her "THAT SHE IS IN CHARGE OF THE DEPARTMENT," period!
The staff in the main workout area is non-existent. I can honestly say that I've never had a conversation in that space. They either sit around in the office area or walk around with their noses in the air!
The maintenance staff is in need of more direction. The locker rooms are not always as clean as they should be and the infestation of drain flies is bothersome.
Having said all of this, I must also say that, overall, since the pandemic, the facility is running 100% better than before the closing.

Report a concern   March 27, 2024 — Rated 10 out of 10 by Linda Squire Northwest Family YMCA
What do you like about your Northwest Family YMCA experience?

I love walking the track and swimming in the pool. I also work out in the gym. I love the library that is set up at the Y.The people that work at the Y are very nice. I feel blessed I belong to the YMCA!!😊


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