Customer Testimonials
very good prompt efficient service
I haven't been able to try the product yet - Autel 7KwH wall unit, since it was installed yesterday and regrettably the electrician forgot to bring the separate 7m charging cable !
The installation itself was quick and efficient, and the electrician was very pleasant and nice to deal with. He also answered a number of questions I had and helped me set up the Autel app on my phone.
The reason I did not award a '10' rating was that it was disappointing the whole product was not delivered. I have now agreed to collect the cable from the electrician's home, given he lives in Sydney and we live in the Blue Mountains, and we are planning to come down to Sydney at the weekend anyway..
The installation team were amazing, and the job was done quickly and on time.
The installers were very friendly and were very knowledgeable about the products
and the electrical systems they were working on.
The service from Jet Charge was so easy from start to finish. Friendly service and work around you. Would highly recommend them to anyone.
Very efficient and friendly service.
Professional, friendly and completed the job on time and did a clean job.
Friendly, quick and professional company to deal with.
Easy to deal with, communicate well and the whole experience was timely. Grant, the installer, was great.
Easy to communicate with, easy use of Autec Lite. Unfortunately, cable was too short buy just a fraction so I have to back my car in to charge. Not a huge deal but could have been an avoided if we had double checked location of the unit. To be fair, the car wasn’t available on the day of install.
Helpful phone staff and installers were fast efficient friendly and very helpful in explaining the product.
Great quality, terrific customer service
Customer service and after-sales support have been very good. I feel like the company has a genuine interest in looking after their customers.
The ease of getting a quote was fantastic. The information needed was simply explained and the quote came back very quickly.
Easy to deal with, turn up on time.
The charger installed is great & the service provided was excellent
Very prompt responses, professional service
The ability to plug in my vehicle and know that it will only charge when I have surplus solar available. This was the main reason for purchasing the product.
Efficient friendly service by electrician fitting the wall charger. Roughly competitive pricing for wall charger.
Excellent serviceman. Shaun. skilled and personable only problem had to wait 8 days for a service call to reattach charger to wall . Interactions with people on phone excellent. I was kept in contact with the arrangements
They were on time as advised. They completed their installation of the charger in a timely manner.
Just got it so haven’t fully tried it yet but the process to get it installed was great - app seems pretty easy and a very tidy unit in the garage
only just installed
The chargers were installed promptly after I ordered them. The installation technician was courteous and did a tidy installation. Haven’t used the chargers yet as haven’t moved in yet.
The price of the charger and installation was competitive compared to others. The responsive of the sales rep was fast, and he provided a lot of useful information, with no pressure or obligation. The installer, James King / Seaside Electrical was excellent, and also provided a lot of useful information in the process. This was not a "rush job" - the installer took the time to explain things to me as needed.
Jagroop Singh Email address removed was very responsive and easy to communicate with.
No hassle in replacing unit due to fault.
Tidy quick install. Prompt follow-up with an additional rfid card for dual car use. Available helpful staff when chasing up with inquiries before and after install. Good ongoing monitoring and support.
Keep up the good work!
Great people, great service and installation. Did a good job and I'm very happy with the outcome.
Easily arranged installation. Wyll and Damien arrived on time, were friendly and efficient, and answered all our questions.
Great communication meant very easy onboarding process. Installers did a terrific job, very helpful.
Great professionalism, from the booking, to attending site on time, to the installation and cleanup, to no hidden/additional charges.