Customer Testimonials
Efficient, very good installation, very good equipment
Drew called initially and scoped the job which was installing an electric car charger in my garage space in a unit complex in Forster. From the outset I could see he was very particular and had obviously done this before. Nothing was a problem to him and after eventually getting body corporate approval we got the charger installed last week. (Drew had done a very detailed proposal for our body corporate which certainly helped us get approval) Griffin was assisting Drew and the installation was seamless. They discussed with me where they were going to mount the charger and how they would run conduit with wires to it - with the option for me to have it mounted wherever I wanted. Photos were taken every step of the way for warranty and evidence. Drew communicating with Griffin was so particular about where to put wires through the Besser block wall from the meter room. Drew said to make sure the conduit had a level on it before drilling for mounting screws. Same for vertical conduit and the charger itself. Everything is level and working as it should. Drew helped me with the charger app, so we can work the charging remotely. Happy to report we have charged the car already and it worked perfectly. The charger and installation job is much admired by other residents in the unit complex. I would have no hesitation in recommending Jet Charge for any future installations in our building if and when the need arises.
Quality and fast delivery
We had a lengthy discussion about the most suitable unit for our car, so we could buy the right product. The job was done neatly, the electricians made sure we were happy with the result. The price was very fare, in all we are very happy with Jet charge. Thank you guys!
Contractor was absolutely fantastic. on time, polite, knowledgeable, kept area clean and happy to answer any questions we had. Quality of work - first grade. AND Value for money.
Very efficient and helpful. Very happy with service received
Prompt and efficient
Everything went smoothly with good quality product and efficient helpful service. Charger is recommended by my EV vehicle company. It comes with an SRID card to safely lock it. Much faster than the home portable cable.
The supply and installation of our EV charger was efficiently done.
Fast and efficient service and full satisfaction with product
Installation and support for my Wallbox Pulsar charger(s) has been excellent. Staff and installers are responsive and helpful. They have helped to resolve numerous problems for me.
The Wallbox charger is great when it works, but unfortunately has been unreliable (have just installed charger number 3 in just over 2 years) and the Wallbox software has also been proven to be a bit dodgy.
Everything from the time to provide a quote, answer questions, providing choices for an appointment and finally the insallation was done very professionaly. Thank you very much for your help.
Service was delivered on time and to a high standard.
ON TIME SORTED OUT OUR NEEDS ABSOLUTE PLEASURE TO DEAL WITH
smooth and professional installation of the charger at home
Friendly staff members who answered all the relevant question
Simple & effective solution to cost effective charging for my new hybrid vehicle.
good communication for setup and install done very well
Clear communication
Efficiency
Excellent service
One problem was that some information came by text but other by. Email.
Do not need both types of communication.
We received our Jet Charger as part of our purchase of a Leapmotor C10 REEV, it was delivered by the installers and only took a few hours for them to instal. Due to the low amperage available.our unit had to be wound back from its full potential but this is an easy process to amend vis the app. when our power supply is updated. The app itself is very easy to operate and provides an accurate picture of the power used and costings. My only complaint is that there's no place to hold/hang the charge head when not in use.
Highly professional and efficient. Great communication. High-quality work completed.
Product is easy to use & Jetcharge we’re obliging & easy to work with
JET Charge responded promptly to my request for a quote and provided valuable advice allowing me to select a charger appropriate for my vehicle. Charger was installed within 14 days of quote acceptance. Communication was very good. Installation was achieved without any problems. Easy to deal with.
The service was very proffesional.
Efficient and accurate quote
Efficient, flexible and fast booking process for charger installation date
Efficient and friendly trades who were competent and professional in the installation of our EV charger
The compact design of the charger and the installers seem knowledgeable and were polite and considerate
The customer service is outstanding
Profession and efficient
Good communication and professional installers.
I have a trade background and find the single mounting point on the case is insufficient, due to the weight of the control unit and the lead, I personally wouldn't use it, as I would be concerned of it braking. There should be 2 mounting points vertically in line, and provide a wall mounting bracket, I bought a simple heavy duty one from Bunnings to hold the control unit.
regards,
Terry