JET Charge
10/350 Bridge St
Port Melbourne
Vic 3207
Australia

Customer Testimonials

Report a concern   May 26, 2025 — Rated 10 out of 10 by W.T. JET Charge
What do you like about our products and services?

All aspects of the service were efficient and friendly, from the quote through to the installation. The electricians were well prepared, and the wall charger was installed neatly and professionally.

Report a concern   May 26, 2025 — Rated 9 out of 10 by Adrian Alston JET Charge
What do you like about our products and services?

Online quote was pretty easy. Quick reply in response. Your installer was very friendly, informative and very neatly installed the wall charger. The Zappi you guys recommended and we had installed works great so far.

Report a concern   May 24, 2025 — Rated 10 out of 10 by Kari Lahtinen JET Charge
What do you like about our products and services?

Works well

Report a concern   May 24, 2025 — Rated 10 out of 10 by A.S. JET Charge
What do you like about our products and services?

Great service and install thank you

Report a concern   May 24, 2025 — Rated 9 out of 10 by S.P. JET Charge
What do you like about our products and services?

Customer service

Report a concern   May 23, 2025 — Rated 9 out of 10 by P.B. JET Charge
What do you like about our products and services?

Quick and efficient installation. Slimline charger available.

Report a concern   May 22, 2025 — Rated 10 out of 10 by Richard Wu JET Charge
What do you like about our products and services?

The quote was excellent and competitive. Kevin was professional and provided me with all the information I needed to know quickly after I requested a quote online. He called me and went through the quote with me and explained a few things that I don't understand. The installation team was quick, clean and professional on the day of installation. They were polite and did the job well. I was happy that the quote included the supply of the Tesla wall charger, so I didn't need to order the charger from Tesla. Excellent service!

Report a concern   May 22, 2025 — Rated 10 out of 10 by Janice Biggs JET Charge
What do you like about our products and services?

Organised, professional and easy to work with.
Thank you.

Report a concern   May 21, 2025 — Rated 10 out of 10 by Bruce Incoll JET Charge
What do you like about our products and services?

Amazing service. I am a tradesman and electrical fitter (lapsed licence). The team were professional, timely and clean. Thank you

Report a concern   May 19, 2025 — Rated 10 out of 10 by Mitchell Flaherty JET Charge
What do you like about our products and services?

The experience was fantastic from getting a quote, organising the install, asking details about the system to ultimately the great installer coming out and putting it in. All together it was a great experience end to end. Highly recommend Jet Charge for home charger installation.

Report a concern   May 19, 2025 — Rated 10 out of 10 by Arvinder Grover JET Charge
What do you like about our products and services?

Will and Damien were very professional. Organised and knew what they were doing.
I have already recommended them to many friends.

Report a concern   May 19, 2025 — Rated 10 out of 10 by Lovatha Ramaswamy JET Charge
What do you like about our products and services?

Quick and expert guidance from getting a quote to actual installation. Expert installers . Good end product and guidance to use it.

Report a concern   May 19, 2025 — Rated 10 out of 10 by S.C. JET Charge
What do you like about our products and services?

Tom was great to deal with. Very knowledgeable and looked for the best options for us on how to install and run the cabling.

Report a concern   May 19, 2025 — Rated 10 out of 10 by Peter Jones JET Charge
What do you like about our products and services?

I had to get a Mercedes Benz charger replaced under warranty. The process was protracted by MB Canberra who were unfamiliar with the process. Jetcharge helped with smoothing the path and be flexible with the dates.
The technican Ciaran Porritt did an excellent job fitting the new charger, which included identifying a fault with the home modem and patiently fault finding and resolving the issue until it all worked.

Report a concern   May 19, 2025 — Rated 10 out of 10 by B.J. JET Charge
What do you like about our products and services?

The process to book in the connection of a home electric charging unit for a car was straight forward, the team communicated with me throughout the process, quickly organised for 2W Electrical to come and install the unit, noting that 2W Electrical did a great job. Thank you :)

Report a concern   May 18, 2025 — Rated 10 out of 10 by A.P. JET Charge
What do you like about our products and services?

Good communication, quick install by good technician.

Report a concern   May 17, 2025 — Rated 10 out of 10 by A.B. JET Charge
What do you like about our products and services?

Effecient

Report a concern   May 17, 2025 — Rated 9 out of 10 by G.B. JET Charge
What do you like about our products and services?

good service - on time and on bnudget

Report a concern   May 16, 2025 — Rated 10 out of 10 by G.W. JET Charge
What do you like about our products and services?

Functions well, great customer service

Report a concern   May 16, 2025 — Rated 10 out of 10 by Byron McPherson JET Charge
What do you like about our products and services?

Great products sent promptly

Report a concern   May 16, 2025 — Rated 10 out of 10 by Andrew George JET Charge
What do you like about our products and services?

So responsive and pleasant to deal with. Just a slick operation. Very impressed.

Report a concern   May 15, 2025 — Rated 10 out of 10 by J.M. JET Charge
What do you like about our products and services?

prompt and efficient service

Report a concern   May 14, 2025 — Rated 9 out of 10 by Ken Deutscher JET Charge
What do you like about our products and services?

Prompt efficient service. We are very happy with our Wallbox Pulsar plus.
The recent failure of our EM112 Carlo Gavazzi meter after only 2.5 years of service is a disappointment. We will follow this up with Wallbox and Carlo Gavazzi as the failure of this meter does not meet the fit for purpose criteria under Australian consumer law. It would have be good if JetCharge had offered to followed up this failure.
The service team that came out to replace the meter were great.

Report a concern   May 14, 2025 — Rated 10 out of 10 by Karin Barschow JET Charge
What do you like about our products and services?

They supported their warranty and replaced our broken system. Service team on phone were very helpful

Report a concern   May 14, 2025 — Rated 10 out of 10 by J.S. JET Charge
What do you like about our products and services?

From start to finish super easy and pleasant experience and service, the product works well and looks great. Super happy with it!

Report a concern   May 14, 2025 — Rated 10 out of 10 by Denise Rieniets JET Charge
What do you like about our products and services?

The service was excellent - the charger arrived quickly after purchase, the installation was seamless and the installation contractor spent time explaining clearly how to get the best value out of my EV charger. Overall I was very satisfied with the service, and would highly recommend them to anyone installing a home EV charger.

Report a concern   May 14, 2025 — Rated 10 out of 10 by Nicholas Farrell JET Charge
What do you like about our products and services?

quick install, works well

Report a concern   May 14, 2025 — Rated 9 out of 10 by S.H. JET Charge
What do you like about our products and services?

Service was great for installation and electrical certificate provided quickly, still waiting on the invoice to pay for the installation.

Report a concern   May 14, 2025 — Rated 10 out of 10 by Jason Hall JET Charge
What do you like about our products and services?

I needed to make a warranty claim on my charger. Jet Charge were very responsive and immediately organised a replacement unit and supplied and installed that unit without fuss. Great service, and many thanks. Quality company to deal with.

Report a concern   May 13, 2025 — Rated 10 out of 10 by Mobasser Ahsan JET Charge
What do you like about our products and services?

Very effective online quoting process, prompt service after quote is accepted and high-quality installation of EV charger


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