Contact Testimonials
Erin Brannon was personable & caring and really took the worry away for our family. Thankful to be helped in this season of our family’s lives!
CarePatrol was truly amazing and was everything I needed. I was completely overwhelmed and had no idea what to do or where to turn when my mom’s case worker from the hospital recommended them and what a life saver they were. They are truly your advocate and will help you every step of the way!
Jennifer was very personable and knowledgeable. She presented us with a variety of care facilities resumes. She was quite willing to arrange a visit to the facilities we were interested in seeing. She was a big help to us in making our final choice.
First, I called and my call was answered. Lee was fantastic. I was in a very emergent situation with finding a place for my Dad in a matter of hours and Lee was able to do that for us! I had no idea where to start or how to even go about what was needed, so this immediate assistance and care was absolutely fantastic! Highly recommend Lee and CarePatrol
Kerry did an outstanding job! His knowledge of the communities in my area probably saved me weeks of research and driving around.
Jodi was instrumental in helping my family find the best Memory Care facility for my Mom. She listened to what was important to my Mom and our family.
I had an excellent experience working with the team from care patrol. The team met with me understood my needs and they executed on exactly what I was looking for. Within 3 weeks after I had contacted care patrol I had secured a new facility for my 94-year-old uncle.
My uncle and I are both extremely pleased with the assisted living facility the team recommended.
This company truly provided five star service in the placement of my loved one.
Jackie Burrows
personally evaluated our needs, ability to afford our wants and took time to tour 2 facilities that was financially doable. Recent medical events resulted in placing my wife in one of the facilities that I toured. The contact person that we were familiar with followed up after we moved into the facility and offered help to correct some communication problems between the facility and the family. Your representative helped to guide us through the transition of care at home vs extended care facility.
very informational
I think Rob did a great job finding good places with availability and following up with the process even when I wasn't there. It's a great service.
They were very helpful in finding a place for my parents that met their needs.
They were amazing. I am so thankful for all their help.
Tracy Doeppers was so very helpful assessing the type of facility we needed for the care of our loved one. She arranged tours of locations that she thought would meet our needs. Her suggestions were so spot on that we had to decide between three communities. After we chose the community, she has helped us with finding businesses in the area of our loved ones now former residence that can clear it out and get it ready for sale. We are in the middle of that process now. Tracy's referral has already been very helpful. Care Patrol has a great reputation, and Tracy's efforts reinforce it.
Ericha was amazing! A great resource of knowledge.
Quick. Informative
Our CarePatrol advisor Erin Brannon is outstanding. She has been very helpful in finding the best options for my parents. With a roadblock or detour every step of the way, she has been patient and so very kind and helpful.
So very thankful for Erin throughout this process. Thank you
Emily was incredible to work with ! Set up tours of LTC facilities so efficiently! She was not only a great resource about the facilities but was also a tremendous emotional support 😊 Thank you !!! Debbie
Krista with CarePatrol has assissted me in locating homes for my husband twice in the last 2 years. She is very kind and understands the needs of her clients which is truly appreciated at this difficult time.
They narrowed down the list of places to meet my aunt’s current and possibly future needs. They saved me so much time and aggravation!
They were quick to respond to my initial query and come up with a solution for our need to place a friend in assisted living. They also used the situational description that I provided and came up with a creative solution that was affordable and better fit our friend's needs.
We were in a bit of a crisis, but they located an excellent, same-day solution and that was excellent.
So happy we contacted them for help!
My experience with CarePatrol of North Indianapolis was genuinely outstanding, especially my interaction with Jennifer. What I appreciated most was how personal and compassionate her guidance felt throughout the entire process. From the first conversation, she took the time to truly understand my family’s needs—not just the practical details, but the emotional ones as well.
Her knowledge of local senior care options was incredibly helpful. Instead of feeling overwhelmed, I felt supported and confident because she explained every step clearly and offered thoughtful recommendations tailored specifically to our situation. She was patient, responsive, and never made me feel rushed or pressured.
What stood out even more was her willingness to go above and beyond. Whether it was answering follow-up questions, providing resources, or simply checking in to make sure we were comfortable with our decisions, she consistently showed how much the company cares about the families they serve.
Overall, CarePatrol of North Indianapolis made a difficult transition far easier and far more reassuring. I’m truly grateful for the guidance, professionalism, and kindness. I would absolutely recommend them to anyone searching for senior care support.
The women from CarePatrol who reached out to me were fantastic. Their Team along with other outside Teams gave me guidance. Great support with their availability via text, email or calls.
MaryAnn Pickell and her team have ALWAYS treated my clients as they are their own family! They follow up all throughout the process and she even goes to visit the client AFTER they have selected a community and makes sure they are feeling "at home" in their new environment. She follows through with the families as well for their own comfort in knowing they did the right thing for their loved one.
I have known Care Patrol for many years and have always gone ONLY to them when needing a placement for someone.
Very personable service. Care for my parents health and wellbeing.
Mary Ann Pickell was so encouraging and kind during a very stressful time.
I worked with Kisha Steineger, who was named to me by a Stormont-Vail Health case manager as someone very knowledgeable about local care for seniors. That wasn't the half of it: Kisha's support and expertise was absolutely invaluable as we chose an assisted living facility for our 90-year-old mom, who had suffered a precipitous decline in physical and mental capacity. Kisha took time to learn about Mom, visited the house (so she could understand where and how Mom had been living alone for decades), counseled with me about the differences among facilities, and hung in there in an on-again, off-again search process that rapidly shifted from independent living to very high care needs. She toured four carefully chosen facilities with me, and with her help my brother and I were able to chose a place that can address Mom's many needs while preserving as much of her sense of self as possible. Kisha then followed up several times after Mom moved, showing her concern that our choice had in fact worked out. Kisha herself is a delight, both cheerful and sensitive in her approach: I felt personally supported as well as informed by her professional expertise. 10 stars out of 10.
CarePatrol helped us place my dad into an assisted living facility, which unfortunately turned out to be unable to provide the level of care he needed. This was NOT the fault of CarePatrol in any way, but nevertheless they helped us find one that met all of his needs and he's now thriving.
Niki is the best!
She took care of everything.
In the end when I was having a problem with one of the facilities I was interested in, she made sure there was a back up plan right away!
She did everything to set up the touring of the facilities, I didn’t have to do anything!!
Emily was a great support and a source of information
very helpful