Contact Testimonials
Cindy was very proactive and responsive. She simplified a painful process.
Our Care team was great!! Their response to emails and answering any questions we had was very quick. We worked with Niki. Her caring and professionalism was much appreciated in a stressful time. I highly recommend this company to help in the search for the perfect place for our older loved ones to move into.
The coordinator was kind and very helpful with my parents. Her assessment of my parents was spot on. I have been trying to get my parents to move for several years. Taking me out of the equation was exactly what was needed to get them to accept the fact that the living situation was not safe for them any longer. Thank you from the bottom of my heart for you guidance.
Kisha is a caring, competent person who was very responsive and always helpful when we needed her. She found our parents a wonderful place for their next phase of life that we wouldn’t have known about without her suggestion. We really appreciated Kisha!
Ericha was amazing!!! We couldn’t have done this without her and I would recommend her to anyone!!
This was the second time that I worked with Mary Ann Pickle. She is very patient, as many decisions need to be made. She takes a kean interest in the person who needs care and their family. The information shared is very helpful in making the right decision for all parties involved. It
Responsiveness
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I don't think I would have found the option we ended up choosing without Jodi's help.
I needed a guide I could trust, and I found one.
They are the most wonderful, caring, helpful ladies. I truly enjoyed meeting every one of them and following their advice on placement for my mom.
Ramie was phenomenal. There have been a lot of challenges with getting my father from Canada back to US after breaking his hip and choosing and assisted living facility was the easiest part of our challenging journey. Ramie provided multiple options and came with me for tours. She was so helpful and informative. 20 out of 10!
Julie was very helpful during the whole process - even following up with us after Dad was moved to the new place
Ericka listen to us, asked relevant questions and was willing to go the extra mile in our very difficult situation dealing with our loved one when we were so far away.
CarePatrol helped me twice with my mom’s transitions in life. They are a free service but don’t let that underscore what they do. Social workers on steroids. They help find you facilities that your loved ones need. They’ll do the leg work and you merely tour the places with them as chaperones or support. Again, no charge for this. If you’re fed up with hospital SW not doing anything, look up carepatrol. 1000/10 recommend. Lifesaver.
CarePatrol was an incredible help to my family in finding the right assisted living facility for my father. They made the entire process much less stressful with their knowledge, compassion, and support. Thank you for all your hard work and for truly caring about our family's needs. We highly recommend CarePatrol to anyone looking for guidance in finding care for a loved one!
Helped us fine the perfect place for our mom.
Mary Ann Pickell was amazing. She helps us through a terribly stressful time. She was available after hours and weekends. She helped us find placement in a very short time and helped us get answers when other contacts weren't responding. We are very appreciative of everything she did for us.
CARE patrol came through with flying colors!!! I got the referral from a referral and I'm glad I did. I was at my wits end and pressured by a deadline that could leave my sibling out living on the street.
They listened to understand, knew "the ropes/the system" through experience, and stayed in touch with advice as a solution was found that resulted in placement of my sibling in an assisted living residence.
The case was complicated by legal issues and substantial financial limitation but the solutions were found and relocation of my sibling effected.
I have dealt with these types of situations before but never felt I couldn't call and just talk and be heard. I worked variously with Leslie and Laura and they were always ready to problem solve.
Thank you so very much for what you bring to the table, the experience, the wisdom, and the caring.
I would recommend you to any one who was in need of your services.
I felt like I received excellent help with making a good decision. The fact that Meda accompanied me to the facility I ultimately chose was extremely helpful.
I will know more as my wife and I get into the experience more.
A helping hand is always appreciated.
They are very knowledgeable, kind and caring
Without Care Patrol we wouldn’t have been able to navigate the process of getting assisted living for our Dad. They even continued to follow up after we found the facility.
I highly recommend them.
Kristen Middleton in particular was the absolute best!
Nice to have someone with knowledge of the different places in the area to answer questions and set appointments
excellent communication
CarePatrol was recommended to me by a co-worker who needed assistance for parents and in-laws. Lynne was a god-send. My sister and I and our daughters had been covering our mom throughout the week when there were no scheduled caregivers as well as overnights for about 8 days. I contacted CarePatrol when our mom’s scheduled move to personal care in her building was denied at the 11th hour. Being overwrought and exhausted, we literally did not know what to do next. My call to Lynne put us on the right road. She listened to all we had been through, immediately suggested other living options, and gave us information to follow up for respite care which we desperately needed. She said to me more than once “this is just my opinion”. My comment back each time was “At this point, we can’t put together two intelligent thoughts! We appreciate the opinion of a clear mind.” - and not to mention very knowledgeable about the intricacies of these situations and the local options. Again, Lynne and CarePatrol were incredibly valuable in helping our family to get some rest and securing a safe situation for our mom and grandmother in a matter of days!! We are incredibly grateful!! Thank you, thank you, thank you!
What I liked about my experience with CarePatrol of Danville & Pleasanton was Pinkle !!
She is abundantly insightful, intelligent, caring & compassionate, effective & efficient, responsive, experienced & understanding and she focuses all those qualities on making sure she finds the best possible solution for those fortunate enough to be her clients.
She's definitely a Ten-Plus on a scale of 1 to 10 !!
Meda Green was helpful during the process of finding a care facility for my mom
CarePatrol was great to work with. Listened to what my family members needs were and came up with a good selection of AL facilities. We appreciated the guidance and assistance.
Laura was wonderful to work with. We depended upon her expertise to recommend possible sites for us to look at as possible solutions for our mother. We settled on one location and are moving her in over this holiday weekend and we’re quite hopeful that she will be comfortable there and that she will respond well to the care they provide.
The elder care universe is complicated and easy to get lost in for the novice. Care Patrol of Baltimore provided valuable information and resources to make sure everything was in place for my elderly mother. I'm not sure where we'd be without them.
Knowledge of properties and requirements as well and friendly and efficient.
Myra was able to find places for my dad that we didn’t see on a Google search. She even went with my family to visit facility and help us with questions and point out things we wouldn’t have noticed. Her help was invaluable.
Scott made calls to the potential facility as well as to the rehab facility from which my mom would be moving.
He set up and attended the tour.
I have been very very stressed and probably not as communicative as he would have liked (sorry!) but he pushed past that and did a great job.