Contact Testimonials
Compassion, guidance and total focus on finding the best fit for a memory care home for my mom who is challenging to place.
Laura was all in from the get go, communicative and gave me rock solid support.
Laura found a place for my mom where staff are holistically invested in my mom and other residents. I really didn't know this level of care, teamwork existed in caring for memory care residents.
Everything… Makayla was awesome
I have worked with Tracy twice now and she is fantastic. She helped me find an assisted living for my mom 1.5 years ago after an intense hospital and rehab stay. It was the perfect fit! We had to move my mom again in the last month and again Tracy worked to find another perfect fit for her medical and social needs. Tracy is caring and understanding of each situation and assisted me and my family in all aspects of the experience. I have recommended her several times in the past and recently.
Thank you,
Carlee Last name removed
Julie and Amber did a wonderful job helping our family and brother find his long term care facility. they really helped cut through the difficult process of navigating the whole senior living process for us.
I give them much thanks from everyone in pour family.
I highly recommend to all families dealing with senior placement decisions
Kaelyn was very kind and knowledgeable. She helped me find the best memory care facility for my mom.
Personal attention
Amber was great to work with and she found the perfect place for my mom.
We were helping oue family member locate and move to an assisted living. This was accomplished. The process: my reaching out and first contact to Care Patrol via email happened in January and our family member moved on March 18.
We first learned the name of Care Patrol from the neurologist who met with our relative.
I then searched for it on the Internet and sent a detailed description of our need. Response to that email was quick. In our following correspondence, she helped me learn more about the role CPatrol plays.
We, four family member helpers, all live in far distant cities. It was tremendously helpful having your Care Patrol, guide who is familiar with what is available in the Milwaukee area. She also provided education we needed about assisted living facilities, ie, what the care levels are, what care levels each facility offered so our loved one could live there thru the end of their life, and generally helped find places that would work the best for our family member.
She helped to narrow down the search to about six or seven places and then provided printouts of what services, prices, etc were associated with each. As we searched more, that list narrowed to three or four.
We chose to tour three that seemed promising. She made the arrangements to visit each place. We then traveled from our distant home with knowledge that there was a plan in place. She did a first visit in our relatives home and talked with us and our relative. Then we toured three places on two different days.
Once at these facilities, it was great to have a chaperone of sorts. She knew questions to ask that we would not have been aware of. In one place she saw when we arrived , we had been told to meet in the wrong level of care facility and she knew who to contact and took us to the correct area.
After touring the first three places, our family member was better able to articulate what they saw as most important to them. Before these tours it was all nebulous. The tours made it real, and helped focus what we should pay attention to. It came up that being close to church, attended for 20 years, was a criteria of high importance. So, this initiated a new search in a new area. We looked ourselves online, found some that looked promising, and then asked Care Patrol about these three. She checked them out and was able to rule out the ones that would not work. She then arranged a tour at the facility that seemed like it would work. It turns out to be the place our family member decided to move.
So, all in all, it was great to have the help in this huge endeavor.
Had all the information on assisted living, and able to help with the visit arrangements.
Lee was great and really listened to my needs and was patient to help me find the right care for my dad.
Niki Alban was simply amazing during a very difficult time. Her expertise of what my mom needed was spot on. She proactively reached out, followed up and answered all of my questions. This is such a wonderful service and I am so grateful it, and Niki, were available. I don't know what I would have done for mom without her and CarePatrol.
They did excellent work. It was fast and efficient. We thought it would take a long time, but I'm already in my new home!
The handled the vetting process which is so very important when you're in crisis.
Although I worked with CarePatrol for a short period of time due to our circumstances, I am not sure how I would have navigated finding placement for my dad in a timely manner without CarePatrol. It greatly reduced my stress during a challenging time. Erin was kind and provided a wealth of information that provided me with knowledge and guidance.
Discovered options we wouldn't of found using carepatrol
Very personable
Tamera was so helpful at finding us the best place for my dad. She was really knowledgeable and came with us on all the tours and asked good questions.
I had five days to find my father an assisted living facility in the area. I was provided with a business card for Pinkle who I contacted immediately for assistance. She answered her phone right away and then began doing ALL the research for me. Within one day she provided me with four options and she then made appointments to tour two of them. She attended both with me and acted as my advocate. We decided on one and then she communicated with the facility to move forward. Unfortunately, that that one fell through due to their astronomical pricing which Pinkle tried to negotiate on my behalf unsuccessfully. I now had a day and a half to find another place. She set up another tour with me and fortunately this place was perfect for my father, and thanks again to Pinkle's negotiation skills, the right price. My father has now been in his new home for almost two weeks and Pinkle continues to monitor his care and well-being in person. She has gone above and beyond helping me during this stressful period. I seriously could not have done it without her. She is worth her weight in gold!! She is fantastic!!
Care Patrol did a great job at helping place my 94 year old step mother in to a facility which worked for everyone
Urgency of ask
Riana was very thoughtful and gave multiple options, efficient in scheduling of tours. Gave great feedback and was very knowledgeable.
Their level of expertise and knowledge of patient needs is likened to being rescued in a storm. Families are complex and finding care for an elder leaves a lot to navigate. Care Patrol has the compass, and, they ensure your loved one is placed.
Extremely helpful
Jennifer helped us with a very difficult situation and was able to find a new care facility very quickly.
Connie was so helpful! She jumped right in and found some places for us to look at. She helped us think about all the right questions to ask. She was very understanding during the whole stressful process. Thank you, Connie!
Quick and thorough responses. Knowledge and helpfulness in the process.
Helped me get respite for my husband. It was a confusing procedure and they helped me navigate it every step of the way. I am very grateful.
Kind, informative and helped me find a good place for my mom. Highly recommend.
Pinkle Kaur was so helpful! We could not have asked for better support while we transitioned my dad to a senior living facility.
We were referred to CarePatrol Mid Peninsula by their affiliate Care Patrol in Fremont - we were moving our relative from east bay to the peninsula. Great cooperation among CarePatrol franchises! Rob on the Mid Peninsula was terrific to work with! Very knowledgeable about elder living in the area. Carefully talked us through the needs of our elderly relative and then located four good alternatives to visit. The four were all good choices with different levels of care for us to compare. We settled on a nicer assisted living facility and Rob had great advice on how to manage the transition. We were thoroughly impressed with Rob's level of concern and knowledge!